Upgrade hoses ISP connection

  • Thread starter Thread starter SL
  • Start date Start date
S

SL

Just made the mistake of upgrading from a perfectly working W2000 pro to
XP Pro. When I tried to connect to the internet, I get:
"Unable to create a connectoid, reinstall modem"

Reinstalling the modem didn't work.

I queried the external modem and it responded correctly.

When I viewed the dial-up connection for my ISP, it wasn't there.
When I tried to add it, I got:
"Cannot locate Remote Access Connection Manager Service. Error 711 Click
more info or search help and support"

Well, "more info" isn't there, and "help and support" doesn't work(part of
a long list of things that don't work in XP).

Q330163 states I should go into Services and start Remote Access
Connection Manager Service (RACMS) which gives error: "Could not start
RACMS on local computer. Error 5 Access is denied." When I try to
start Remote Access Auto Connection Manager (RAACMS) I get the error:
"Error 1068: the dependency or group failed to start."

Another MSKB recommends I install SP1 to fix the problem. Unfortunately I
have yet to find a location I can download this from Linux (what I'm
currently using).

Any suggestions would be appreciated.

S
 
Did you check the "service dependencies" for RACMS, as the error you are
receiving is "it can't start" because something (another service) it needs
is not started. I believe "Telephony" service is a dependency, and
"Telephony" depends on Plug-n-Play and RPC services.
 
Did you check the "service dependencies" for RACMS, as the error you are
receiving is "it can't start" because something (another service) it needs
is not started. I believe "Telephony" service is a dependency, and
"Telephony" depends on Plug-n-Play and RPC services.
Click to expand...
Telephony service starts without error. Trying to start Remote Access
Connection Manager Service (RACMS) gives error: "Could not start
RACMS on local computer. Error 5 Access is denied." Unfortunately the
error message tells me nothing as to the cause. While trying to start
Remote Access Auto Connection Manager (RAACMS) I get the error:
"Error 1068: the dependency or group failed to start." Again the error
message doesn't tell me which dependency is unmet.
 
Just made the mistake of upgrading from a perfectly working W2000 pro to
XP Pro. When I tried to connect to the internet, I get:
"Unable to create a connectoid, reinstall modem"

Reinstalling the modem didn't work.

I queried the external modem and it responded correctly.

When I viewed the dial-up connection for my ISP, it wasn't there.
When I tried to add it, I got:
"Cannot locate Remote Access Connection Manager Service. Error 711 Click
more info or search help and support"

Well, "more info" isn't there, and "help and support" doesn't work(part of
a long list of things that don't work in XP).

Q330163 states I should go into Services and start Remote Access
Connection Manager Service (RACMS) which gives error: "Could not start
RACMS on local computer. Error 5 Access is denied." When I try to
start Remote Access Auto Connection Manager (RAACMS) I get the error:
"Error 1068: the dependency or group failed to start."

Another MSKB recommends I install SP1 to fix the problem. Unfortunately I
have yet to find a location I can download this from Linux (what I'm
currently using).

Any suggestions would be appreciated.

S
Click to expand...

Installing SP1 solved this problem. In fact the ISP's on my W2000
installation mysteriously reappeared after the installation of SP1.

Thanks to all those that helped.

S
 
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