Upgrade from Win98 to XP Pro (SP1)

  • Thread starter Thread starter rtinsay
  • Start date Start date
R

rtinsay

Have a small annoying problem with windows explorer after
upgrading from Win98 to XP Pro (SP1).

After launching windows explorer, I can simply click (in
the left side window pane) on "Desktop", "My Network
Places", and "Recycle Bin" without issues; however, when I
click on "My Computer" to expand the tree, windows
explorer quits unexpectedly.

I tried also clicking on a sub-folder of "Desktop" (in the
right side window pane); for example, "My Pictures"
then "Sample Pictures" then the "My Computer" tree on the
left side window pane would expand for a moment and would
quit unexpectedly. Sometimes, it would hold and I could
click on other sub-folders under "My Computer". But then
when I click on "My Computer", windows explorer once again
would quit unexpectedly.

What Do I need to do to fix this issue???
 
First, be sure your antivirus software has the latest definitions and run a
virus scan.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
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