Upgrade fails "mother board and video card problem"

  • Thread starter Thread starter Carl
  • Start date Start date
C

Carl

I have tried several times to upgrade from Windows 98 SE
to XP Home edition. Every time the XP upgrade fails
because it says the mother board and video card conflict.
I have tried switching back to the ATI Rage video board,
but still can't get XP to finish the upgrade.

The mother board is Aladdin 5- 2A5KKF2CC-01; Award Modular
BIOS P5F93U. The Video card now is ATI 3D Rage Pro (atir
3).

I cannot find any place on Microsoft's web pages to pose
my question, since they want my product ID number and the
Product Key apparently is not what they are after. Can
anyone help with this?
 
Carl said:
I have tried several times to upgrade from Windows 98 SE
to XP Home edition. Every time the XP upgrade fails
because it says the mother board and video card conflict.
I have tried switching back to the ATI Rage video board,
but still can't get XP to finish the upgrade.

The mother board is Aladdin 5- 2A5KKF2CC-01; Award Modular
BIOS P5F93U. The Video card now is ATI 3D Rage Pro (atir
3).

I cannot find any place on Microsoft's web pages to pose
my question, since they want my product ID number and the
Product Key apparently is not what they are after. Can
anyone help with this?

Have you run the Upgrade Advisor? Did you follow all of *it's*
recommendations?

If you have, you might have to do a clean install, and even then XP just
doesn't like to install on certain hardware configurations, that every other
OS will install on.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei!"
 
With the aid of:

http://www.wimsbios.com/,

I see that you have a Freetech PF93U board.

http://www.freetech.com/u.s.a/c.htm

There are AGP drivers there for the board, but they are for Win9x and date
from 1999. There may be newer ones available:

http://www.ali.com.tw/eng/support/driver.shtml

but that web site is not responding at the moment.

I second another poster's advice to see what the XP upgrade advisor says
about hardware compatibility. It runs from the XP install CD, and is also
available for download:

http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp

(It's a bit large for dial-up: 50 MB claimed.)

You're correct about the product ID: it is generated by a Windows
installation. Seems like a bit of a catch-22: you can't get a product ID
unless Windows installs.

I don't know whether XP supports an old Super 7 board, particularly one with
an ALi chipset. It may meet the minimum specs for an XP installation, but
it's still a 1998 board.

Good luck.

Address altered to avoid spam. Replace nkbob with bobkn.
 
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