upgrade failed on compatability test on HP LC-3000

  • Thread starter Thread starter Mark Skocic
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M

Mark Skocic

I attempted to upgrade a Win NT 4.0 server acting as the
PDC. The upgrade fails upon finding an uncompatable
driver for a HP M4 RAID adaptor. The server is using the
integrated RAID adaptor which I have the driver for.
There was never a 4M controller installed in the server.

There is a history with RAID problems in the past. We
were brought in to complete the upgrade and aren't sure
of the history. I did find the 4M driver in the SCSI
devices and removed it successfully. The server runs
great without it.

How can I remove all reference to this device from WinNT
4.0?

The HP Top Tools utility finds only the integrated
adaptor and not the 4M controller.

I called HP and they recommended a reload rather than an
upgrade which I would love to do. The company uses
business software installed on the box that requires 4
RAID 1 partitions. Each partition has components
registered with Windows. That's the reason for the
upgrade
 
You may be able to search in the registry and remove the appropriate device.
Look under HKLM, System, CurrentControlSet, Services.
 
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