J joe May 13, 2006 #1 Why do I have to use Windows install cleanup to delete the definitions files to update? This seems to be the only way I can update.
Why do I have to use Windows install cleanup to delete the definitions files to update? This seems to be the only way I can update.
B Bill Sanderson MVP May 13, 2006 #2 It's preferable not to use that tool. I'd recommend using the remedies in the order stated in this article first: http://support.microsoft.com/kb/918355/en-us Additionally, doing a repair install--start, control panel, add or remove programs, Windows Defender, change, update--may help. This issue is something Microsoft is aware of and working on.
It's preferable not to use that tool. I'd recommend using the remedies in the order stated in this article first: http://support.microsoft.com/kb/918355/en-us Additionally, doing a repair install--start, control panel, add or remove programs, Windows Defender, change, update--may help. This issue is something Microsoft is aware of and working on.
R Roger May 14, 2006 #3 I have tried all of the other workarounds and useing clean up has been the only reliable way for me to update. I guess that we all will have to wait for "The final answer". Thanks for your help.
I have tried all of the other workarounds and useing clean up has been the only reliable way for me to update. I guess that we all will have to wait for "The final answer". Thanks for your help.
B Bill Sanderson MVP May 15, 2006 #4 I understand--I've used the cleanup tool myself..... I do know that work is ongoing on this issue. --
I understand--I've used the cleanup tool myself..... I do know that work is ongoing on this issue. --
