Updating

[joe]

Why do I have to use Windows install cleanup to delete the definitions files
to update? This seems to be the only way I can update.

 

[Bill Sanderson MVP]

It's preferable not to use that tool. I'd recommend using the remedies in
the order stated in this article first:

http://support.microsoft.com/kb/918355/en-us

Additionally, doing a repair install--start, control panel, add or remove
programs, Windows Defender, change, update--may help.

This issue is something Microsoft is aware of and working on.

 

[Roger]

I have tried all of the other workarounds and useing clean up has been the
only reliable way for me to update.
I guess that we all will have to wait for "The final answer". Thanks for
your help.

 

[Bill Sanderson MVP]

I understand--I've used the cleanup tool myself..... I do know that work is
ongoing on this issue.

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