Eric said:
That page says:
"When updating your computer's BIOS, the update process fails if you use
a floppy disk formatted in Microsoft® Windows® 2000, Windows NT®, or
Windows XP. Instead, use a new IBM pre-formatted disk."
That's because NT-based Windows won't format a bootable floppy (which
will boot all by itself, but they will create a "boot" floppy that can
be used to load the OS from the hard drive). The "IBM pre-formatted
disk" really means a bootable floppy. They are very poor in this
description.
The "How to Install" link says:
"7. Place a formatted, blank disk in the floppy disk drive."
and they have you paste the extracted files onto the floppy using
Explorer. The readme.txt file included in the downloaded
self-extracting archive file says the same thing. Yep, they never did
mention that it must be a bootable floppy. The files extracted
contained the OS files (msdos.sys and io.sys) but you cannot simply
paste them onto the floppy as they need to be physically at specific
sectors on the floppy.
Gateway screwed up. Rather than creating a floppy disk image that you
run to lay down the same image on your floppy, they have to extract
files and expect a simple copy to work - but it won't because the OS
files are highly unlikely to get copied into the correct sectors on the
floppy. I'd say at this point, get a floppy disk image from
http://www.bootdisk.com, use that image program to lay down a bootable
image onto your blank floppy (probably doesn't matter that it's blank
since, I believe, the image overwrites all tracks on the floppy). The
copy Gateway's extracted files onto the floppy (and select to overwrite
any existing files) - except do not copy the msdos.sys and io.sys files
(since they may not be for the save DOS version as for the DOS image you
got from bootdisk.com).
You'd think Gateway would have more brains than thinking a simple copy
regardless of order for a list of extracted files would place the OS
files in the correct sectors and automatically make the floppy bootable.
You probably don't have a ready means of making a DOS bootable floppy
with Windows XP, and I know Microsoft is aware of
www.bootdisk.com (and
even recommends going there in one of their KB articles).