See if this article helps with that:
http://support.microsoft.com/kb/842017/en-us
You receive the "The system could not find the phone book entry for this
connection" error message when you click Send/Receive in Outlook 2002
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
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www.badnewsbluesband.com
tamara said:
Thanks. I was able to transfer my old email, addresses & favorites. And new
mail comes up in Outlook. However, when I click on "Send/Receive" I get the
following message: Error 623 The system could not find the phone book entry
for this connection. So I can neither send nor receive. Contacted my i-net
provider (I have DSL). They believe it's a problem w/Outlook. Any ideas?
Oliver Vukovics said:
Hi tamara,
Russ Valentine wrote yesterday in the same newsgroup:
[Russ Valentine]
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
[...]
Maybe it helps
--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Share your contacts, calendars or e-mails
http://www.publicshareware.com
I just downloaded automatic updates to my Microsoft Office Standard for
Teachers & Students Version 2002. Now I have a new Outlook for email with
lots of new features but need to move my old addresses and emails into
this
new version. How? I realize I probably need to copy old files but haven't
been able to figure out how. Pease help! Thank you VERY much!