Updating drivers give me "unknown devices"

  • Thread starter Thread starter Barry
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Barry

Updating to latest drivers for my Radeon AIW card has given me 6 "unknown
devices" in my device manager for which the system cannot find drivers. The
card driver seems to have updated correctly and I have got rid of the random
triangles in FS2004. I cannot get rid of these devices, the appear in reboot
if I delete them. They are ATI item but no further info. Anyone know what
they are and how I can get rid of them?
 
Barry said:
Updating to latest drivers for my Radeon AIW card has given me 6 "unknown
devices" in my device manager for which the system cannot find drivers. The
card driver seems to have updated correctly and I have got rid of the random
triangles in FS2004. I cannot get rid of these devices, the appear in reboot
if I delete them. They are ATI item but no further info. Anyone know what
they are and how I can get rid of them?
Click to expand...
You probably haven't installed the capture driver first, Barry. You have an
AIW, which is a capture card, hence you need to install the capture driver
that goes with your display driver. Otherwise you get the various capture
and TV tuner devices unsupported by drivers, which is almost certainly what
you have.

There is also an "all-in-one" driver, including the capture driver,
available for Cat 3.6 (which is what you're using if you've updated to the
"latest driver" - always best to be reasonably informative when asking for
help here), but, although it apparently works Ok, there are problems around
uninstalling it when you need to.

Are you updating from the ATi driver site
(http://mirror.ati.com/support/driver.html)? that's definitely the best
place to download your drivers and software from, but you really should RTFM
first. There's plenty of information given there, and notes on the various
packages. However, there is one piece of information there I would take
issue with; I find the older method of installing drivers for a capture card
(install capture driver, don't reboot, install display driver, reboot,
install control panel, reboot) to be preferable to ATi's current
recommendation of install display driver, reboot, install control panel,
reboot, install capture driver, reboot. But decide for yourself.

You may find you can just download the capture driver now, install it, and
everything will be fine. If not, you will need to uninstall everything and
start again.

HTH patrickp
 
Thanks for your help and it has cracked the problem. Although I did read TFM
there is conflicting advice on the site for the Cat 3.6 package.
On the first page it tells me to Install Display Drivers rebooting as
required then the Control Panel, reboot, then the WDM capture. I got to
stage one and had the problem and was wary of going further lest I messed it
all up. Your suggestion to carry on with the other packages sorted me out.
In the release notes for WDM it tells me to install TV capture first, not to
reboot and then install display driver which is your recommendation.
All a bit confusing but it's now OK so thanks again.
Barry
 
<You probably haven't installed the capture driver first, Barry >. ,

yes
and since we are on this subject, MY GOD ATI could you stop producing NEW
cards before the old ones are even working properly with the
drivers/software you have thrown at us. Between ATI and Microsoft its a toss
up, which one gives my customers more ulcers. WTF have to have a cd from
some other card so that the DVD works because ATI has to have the ten
bucks?! screw the customer out of the latest drivers because they have older
cards/ or lost the CD? Perform the routine as described on the web page
STILL no 'pass' on the configuration routine for the WDM INF files on 4
different machines.(umpteen machine working ok with the NON AIW cards) Can't
use the 7.6 version of the DVD player cause the new drivers wont recognize
it. If you do install it, it will muck up EVERYTHING (tv file player
etc.....) I use nothing BUT ATI cards and would never go back to nvidia,
BUT DAMN........frustration level high can u tell? anyone know where to get
an ISO of the install CD for the latest cards, just so I can complete some
of these problem machines? Its this catalyst thing, the old MMC's worked
very easily , NOW we get fancy (easylook) and the whole thing goes to shit.
<<<<<sigh>>>>> I feel better, now on with the show.
 
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