Duckfan,
Have you tried to use the Windows XP CD you originally have? If so, what
was the result? You may want to do this, then install critical updates as
needed. Not pretty, but a workaround to get you back up and running.
I'd also like clarification, if I may, in order to further investigate your
issue. You downloaded and installed the Office 97 security patch. Did this
installation complete? Or did it fail? My questions comes from trying to
determine when your system files may have been re-written.
Please let me know, and I will do some investigation of this issue with the
Office and Windows teams at Microsoft.
Thanks!
--
Lance Zielinski
Microsoft Corporation
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aduckfan said:
I guess I made a mistake when I downloaded an update to Office 97. Since
the download I'm unable to download and install security updates. when I do
I receive the error "software you are installing has not passed Windows Logo
Testing to verify it's compatibility with windows XP. The software will not
be installed. Every time I restart my computer I get a pop up saying that
files are required for windows to run properly have been replaced by
unrecognized versions. Insert your windows XP home edition service pac 1 CD
now. I don't have a Service Pac CD.
