updates for 2003

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This is a long one!
I have Office 2003 purchased through my company. I have had it for maybe 3
months. I cannot upgrade. It says:
"The Office Update site is unable to check for updates on this computer.
This may be happening because of one of the following reasons":

You do not have administrative privileges for this computer.
There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.
Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations. If
the files are missing you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result of the same problem.
Please contact Microsoft Product Support Services for assistance.
You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.

I have Admin rights, and have a working cable modem. When I put the Office
2003 CD in, it won't let me setup. The Cd will not run automaticly. I click
on install and this happens. It starts coping files, then when it starts
installing, it says:
"This patch package could not be opened. Verify that the patch package
exists and that you can access it,or contact that application vendor to
verify that this is a valid Windows installer patch package".
I was able to install OWC10 and OWC11 from the Explore files. I tried
opening "Setup" and got the same response.
Thanks for your help
 
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