Updates did not install

  • Thread starter Thread starter mickey
  • Start date Start date
M

mickey

Performed a manual update on MS Site.

Said the following updates were required:

Office 2003 SP3, Excel Viewer SP3, and Microsoft .Net Framework 2.0 SP1

I selected "Install",

After an initialization delay of a 30-60 secs, a window popped-up saying
that the above updates failed to install.

A new page opened stating the samething with additional detail:

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Office 2003
Office 2003 Service Pack 3 (SP3)
Excel Viewer 2003 Service Pack 3 (SP3)
Microsoft Windows XP
Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)

Tried the troubleshooter, which stated:
"When accessing the update site, you receive the 0x80240020 error" [this was
a hyper-link. When I clicked on the hyper-link a new window opened stating:

"When accessing the Update site, you receive the 0x80240020 error.
Problem description
Unfortunately due to rather large architectural differences in the version 5
release of the Windows Update Agent, support for the Run As scenario via the
Windows Update website is not possible at this time. However, updating a
system via the most commonly used Scheduled Install or Update at Shutdown
modes of Automatic Updates will work for non-admin users in corporate and
consumer scenarios. This is an important scenario that Microsoft will stay
attentive to and strive for improvements in future versions of the Windows
Update Agent or in future versions of Windows.
Applicable operating systems and products
ô€º Windows 2000
ô€º Windows XP
ô€º Windows Server 2003
Last updated : 06/07/2005 Print | Close
Resolutions
1. Log on as an administrator for this computer..
1. Click Start
2. Click Control Panel, and then double-click User Accounts.
If you do not have an adminstrator account, ask one of the administrators
listed to create one for you, and then log on using that account to
visit Windows Update.
Did this resolve your problem?"


I have always had "Admin" rights - It didn't solve anything.

What ever the problem is it seems to have also stopped to update of an
non-MS program also.


ANYONE HAVE ANY IDEAS????????

Thanks.
 
mickey said:
Performed a manual update on MS Site.

Said the following updates were required:

Office 2003 SP3, Excel Viewer SP3, and Microsoft .Net Framework 2.0 SP1

I selected "Install",

After an initialization delay of a 30-60 secs, a window popped-up saying
that the above updates failed to install.

A new page opened stating the samething with additional detail:

Problem: A problem on your computer is preventing updates from being
downloaded or installed
Solution: To fix the problem, try installing the updates again. If that
doesn't work, use the Troubleshooter to try solve the problem.
Microsoft Office 2003
Office 2003 Service Pack 3 (SP3)
Excel Viewer 2003 Service Pack 3 (SP3)
Microsoft Windows XP
Microsoft .NET Framework 2.0 Service Pack 1 (KB110806)

Tried the troubleshooter, which stated:
"When accessing the update site, you receive the 0x80240020 error" [this was
a hyper-link. When I clicked on the hyper-link a new window opened stating:

"When accessing the Update site, you receive the 0x80240020 error.
Problem description
Unfortunately due to rather large architectural differences in the version 5
release of the Windows Update Agent, support for the Run As scenario via the
Windows Update website is not possible at this time. However, updating a
system via the most commonly used Scheduled Install or Update at Shutdown
modes of Automatic Updates will work for non-admin users in corporate and
consumer scenarios. This is an important scenario that Microsoft will stay
attentive to and strive for improvements in future versions of the Windows
Update Agent or in future versions of Windows.
Applicable operating systems and products
ô€º Windows 2000
ô€º Windows XP
ô€º Windows Server 2003
Last updated : 06/07/2005 Print | Close
Resolutions
1. Log on as an administrator for this computer..
1. Click Start
2. Click Control Panel, and then double-click User Accounts.
If you do not have an adminstrator account, ask one of the administrators
listed to create one for you, and then log on using that account to
visit Windows Update.
Did this resolve your problem?"


I have always had "Admin" rights - It didn't solve anything.

What ever the problem is it seems to have also stopped to update of an
non-MS program also.


ANYONE HAVE ANY IDEAS????????

Thanks.


Error messages that you may receive when you try to download and install
updates from the Windows Update Web site, from the Microsoft Update Web site,
or from a WSUS server: "0x800704DD," "0x80240020," or both
http://support.microsoft.com/kb/910341

http://www.microsoft.com/communitie...&tid=a90738f9-af9c-46db-9598-0a719d97794a&p=1
[Quote from the above..]
The 80240020 error is oftentimes caused by a missing SensLogn key in the
registry. Copy/paste the following, between the two sets of asterisks, into
Notepad and then Save as a file named SensLogn.reg
NOTE: the [HKEY_LOCAL_MACHINE\SOFTWARE\......\Notify\SensLogn] line in this
post will wrap to two lines...it needs to be on one line in Notepad. Also,
ensure that you have the blank line at the end.

Copy/paste the appropriate one for the operating system that you are using.

For WINXP

********************
REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon\Notify\SensLogn]

"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

********************

Once you have created and saved the SensLogn.reg file, double-click on it,
then click on Yes when asked if you want to merge the information into the
registry.

Regards,
--
Patti MacLeod
Microsoft MVP - Windows Shell/User
[/Quote..]

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144

You cannot install some updates or programs: Go to:
http://support.microsoft.com/default.aspx?scid=kb;en-us;822798&Product=winxp
You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
try to use the Windows Update Web site or the Microsoft Update Web site
http://support.microsoft.com/kb/836941

Please copy and paste the following into a Notepad and Save it as Reg.bat on
your Desktop then double click the Reg.bat to execute it and click "YES" to
register the Required DLLs for the windows updates engine.

regsvr32 Msxml.dll
regsvr32 Msxml2.dll
regsvr32 atl.dll
regsvr32 wuapi.dll
regsvr32 inetcomm.dll
regsvr32 wups.dll
regsvr32 wuaueng.dll
regsvr32 wucltui.dll
regsvr32 wuweb.dll
regsvr32 MSXML3.dll
regsvr32 cryptsvc.dll
regsvr32 dssenh.dll
regsvr32 qmgr.dll
regsvr32 wuapi.dll
regsvr32 oleaut32.dll
regsvr32 qmgrprxy.dll
regsvr32 wups2.dll
net start wuauserv


Reboot the machine and see if you will be able to get and install any updates.


Dial-a-fix
http://wiki.djlizard.net/Dial-a-fix
HTH.
nass
 
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