update problems

[Mary Rogers]

When I try to install updates on my pc; it says that I
need a Prodect Key,I don't even know what that is. Could
you please help me out? You can contact me at
(e-mail address removed) I'd apperiate any help ypu could
give me. "May you have a Blessed Day"

Thank-You for your time;

Tootie






have

 

[Jupiter Jones [MVP]]

Mary;
Updates do not ask for a Product Key although it can state "Invalid
Product Key".
What is the exact message?
Does it fit this:
http://www3.telus.net/dandemar/invalpk.htm