Update of Defender failed

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

After trying to do a defnder update (manually and automatic) it says
"Definition Update 1.14.1408.8 for BETA Windows Defender (KB915597) not
installed"
without any visible reason.

When i follow instructions in KB915105 i get a windows defender message
saying: "Windows Defender was unable to complete the update: 0x80240022.
Wrong disk in drive. Insert %2 (volumenumber: %3) in drive %1" (last message
translated from german)

Defender Version: 1.1.1051.0
Engine Version: 1.1.1372.0
Signature Version: 1.14.1404.6
 
From my event viewer:
1:41:46 AM Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with
error 0x80070643: Definition Update 1.14.1408.8 for BETA Windows Defender
(KB915597).
 
Same happened here

Menno Hershberger said:
From my event viewer:
1:41:46 AM Source: Windows Update Agent
Installation Failure: Windows failed to install the following update with
error 0x80070643: Definition Update 1.14.1408.8 for BETA Windows Defender
(KB915597).
Click to expand...
 
Can you send me:
c:\windows\windowsupdate.log
MSI install logs
http://support.microsoft.com/?kbid=223300


Thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
Steve,

I installed Defender yesterday, 04.25 and tried to update the definitions
but got the diskette error. I then ran through the reg key steps in the
KB915105 and still got the diskette error, then rebooted, then came in today
and tried again, same error. I checked BKB915105 again and ran wuaucpl.cpl
which shows everything greyed - automtic updates are not allowed due to
corporate policy. However, I have a Win2K SP4 machine, which has the same
Windows Update settings (all greyed out) where I installed Defender and it
ran the update successfully... Back on the laptop, I then tried reinstalling
Defender after clearing out C:\docs&set..\..\..\..\WinDef\DefUpds\ and still
get the error. I'm not sure how much of the windowsupdate.log you're looking
for but here are that last 24 lines:

2006-04-26 10:41:39 4044 364 Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0600) ===========
2006-04-26 10:41:39 4044 364 Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-04-26 10:41:39 4044 364 Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-04-26 10:41:39 4044 364 Handler :::::::::::::
2006-04-26 10:41:39 4044 364 Handler :: START :: Handler: Command Line
Install
2006-04-26 10:41:39 4044 364 Handler :::::::::
2006-04-26 10:41:39 4044 364 Handler : Updates to install = 1
2006-04-26 10:41:41 1900 77c Report REPORT EVENT:
{7047A15D-59BE-4238-9F16-6A4EF8D38475} 2006-04-26
10:41:36-0600 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 Windows
Defender Success Software Synchronization Agent has finished detecting items.
2006-04-26 10:41:45 4044 364 Handler : WARNING: Command line install
completed. Return code = 0x00000643, Result = Failed, Reboot required = false
2006-04-26 10:41:45 4044 364 Handler : WARNING: Exit code = 0x8024200B
2006-04-26 10:41:45 4044 364 Handler :::::::::
2006-04-26 10:41:45 4044 364 Handler :: END :: Handler: Command Line
Install
2006-04-26 10:41:45 4044 364 Handler :::::::::::::
2006-04-26 10:41:45 1900 39c Agent *********
2006-04-26 10:41:45 1900 39c Agent ** END ** Agent: Installing updates
[CallerId = Windows Defender]
2006-04-26 10:41:45 1900 39c Agent *************
2006-04-26 10:41:45 212 a64 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = Windows Defender]
2006-04-26 10:41:45 212 a64 COMAPI - Install call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-04-26 10:41:45 212 a64 COMAPI - Reboot required = No
2006-04-26 10:41:45 212 a64 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-04-26 10:41:45 212 a64 COMAPI ---------
2006-04-26 10:41:45 212 a64 COMAPI -- END -- COMAPI: Install [ClientId =
Windows Defender]
2006-04-26 10:41:45 212 a64 COMAPI -------------
2006-04-26 10:41:50 1900 39c Report REPORT EVENT:
{8A45F3BC-10E3-42CA-AE14-B4E5CF9086C3} 2006-04-26
10:41:45-0600 1 182 101 {FE58FC7D-656B-463A-AB39-FBC28B5B663A} 100 80070643 Windows
Defender Failure Content Install Installation Failure: Windows failed to
install the following update with error 0x80070643: Definition Update
1.14.1408.8 for BETA Windows Defender (KB915597).




Steve Dodson said:
Can you send me:
c:\windows\windowsupdate.log
MSI install logs
http://support.microsoft.com/?kbid=223300


Thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
hdn said:
After trying to do a defnder update (manually and automatic) it says
"Definition Update 1.14.1408.8 for BETA Windows Defender (KB915597) not
installed"
without any visible reason.

When i follow instructions in KB915105 i get a windows defender message
saying: "Windows Defender was unable to complete the update: 0x80240022.
Wrong disk in drive. Insert %2 (volumenumber: %3) in drive %1" (last
message
translated from german)

Defender Version: 1.1.1051.0
Engine Version: 1.1.1372.0
Signature Version: 1.14.1404.6
Click to expand...
Click to expand...
 
Hi Steve,

I have exactly the same problem. I tried to email you the log file but the
mail was bounced!

Below are the two errors I see in the application event log. If you would
like me to send you a copy of the WindowsUpdate.log, ping me a copy of the
email address you would like me to use.

I get the same error as the others: 0x80070643 and the follow errors in
the Windows application event log:

1)
Event Type: Error
Event Source: SideBySide
Event Category: None
Event ID: 59
Date: 26/04/2006
Time: 21:19:42
User: N/A
Computer: ECURB
Description:
Generate Activation Context failed for
e:\3b594c0f2c9bef0cc551f650\SigStub.exe. Reference error message: The
operation completed successfully. .


For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

2)
Event Type: Error
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 20
Date: 26/04/2006
Time: 21:19:47
User: N/A
Computer: ECURB
Description:
Installation Failure: Windows failed to install the following update with
error 0x80070643: Definition Update 1.14.1408.8 for BETA Windows Defender
(KB915597).

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 57 69 6e 33 32 48 52 65 Win32HRe
0008: 73 75 6c 74 3d 30 78 38 sult=0x8
0010: 30 30 37 30 36 34 33 20 0070643
0018: 55 70 64 61 74 65 49 44 UpdateID
0020: 3d 7b 46 45 35 38 46 43 ={FE58FC
0028: 37 44 2d 36 35 36 42 2d 7D-656B-
0030: 34 36 33 41 2d 41 42 33 463A-AB3
0038: 39 2d 46 42 43 32 38 42 9-FBC28B
0040: 35 42 36 36 33 41 7d 20 5B663A}
0048: 52 65 76 69 73 69 6f 6e Revision
0050: 4e 75 6d 62 65 72 3d 31 Number=1
0058: 30 30 20 00 00 .

Regards,
MightyAnt.

Steve Dodson said:
Can you send me:
c:\windows\windowsupdate.log
MSI install logs
http://support.microsoft.com/?kbid=223300


Thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
hdn said:
After trying to do a defnder update (manually and automatic) it says
"Definition Update 1.14.1408.8 for BETA Windows Defender (KB915597) not
installed"
without any visible reason.

When i follow instructions in KB915105 i get a windows defender message
saying: "Windows Defender was unable to complete the update: 0x80240022.
Wrong disk in drive. Insert %2 (volumenumber: %3) in drive %1" (last
message
translated from german)

Defender Version: 1.1.1051.0
Engine Version: 1.1.1372.0
Signature Version: 1.14.1404.6
Click to expand...
Click to expand...
 
As i said in my original message, i tried this and got the second error
message in response. I sent my windowsupdate.log to Steve and hope it gets
thru to him.
 
It didn't work for me and I tried absolutely everything else. Then I
downloaded and reinstalled from the MS website and got Windows Defender
version 1.1.1347. This worked for me on 2 PCs, though not everyone is
convinced that this is the problem.

Tom Emmelot suggests in a post:
Go to Start/run.
Copy and paste this whole line: ( with ")
"C:\Program_Files\Windows Defender\MpCmdRun.exe" -RemoveDefinitions -All
then:
"C:\Program_Files\Windows Defender\MpCmdRun.exe" -SignatureUpdate

I had lost patience before I got his post but it would be worth trying.

Auntie Kate
 
Uninstalled WinDef, downloaded the latest version, got rid of all leftovers
from previous version, and installed. This time it worked.
 
I used to get that same drive error but I uninstalled Defender and installed
the newest. I don't get that error anymore about the drives but instead I get
the error at the following thread.
http://www.microsoft.com/athome/sec...e4560a&r=33d293cc-19b6-404b-865b-565a73822c7f

Also, thru Windows Update, any defender updates fail to install. Here is
subset of Update.log for 04/27/2006.
2006-04-27 15:59:40 1700 364 DnldMgr Preparing update for install, updateId
= {4C82D392-949A-47FD-BD6D-0B86BA8D477C}.100.
2006-04-27 15:59:41 420 5ec Misc =========== Logging initialized (build:
5.8.0.2469, tz: -0500) ===========
2006-04-27 15:59:41 420 5ec Misc = Process: C:\WINDOWS\system32\wuauclt.exe
2006-04-27 15:59:41 420 5ec Misc = Module: C:\WINDOWS\system32\wuaueng.dll
2006-04-27 15:59:41 420 5ec Handler :::::::::::::
2006-04-27 15:59:41 420 5ec Handler :: START :: Handler: Command Line
Install
2006-04-27 15:59:41 420 5ec Handler :::::::::
2006-04-27 15:59:41 420 5ec Handler : Updates to install = 1
2006-04-27 15:59:46 420 5ec Handler : WARNING: Command line install
completed. Return code = 0x0000064c, Result = Failed, Reboot required = false
2006-04-27 15:59:46 420 5ec Handler : WARNING: Exit code = 0x8024200B
2006-04-27 15:59:46 420 5ec Handler :::::::::
2006-04-27 15:59:46 420 5ec Handler :: END :: Handler: Command Line
Install
2006-04-27 15:59:46 420 5ec Handler :::::::::::::
2006-04-27 15:59:47 1700 364 Agent *********
2006-04-27 15:59:47 1700 364 Agent ** END ** Agent: Installing updates
[CallerId = MicrosoftUpdate]
2006-04-27 15:59:47 1700 364 Agent *************
2006-04-27 15:59:47 932 ba0 COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2006-04-27 15:59:47 932 ba0 COMAPI - Install call complete (succeeded =
0, succeeded with errors = 0, failed = 1, unaccounted = 0)
2006-04-27 15:59:47 932 ba0 COMAPI - Reboot required = No
2006-04-27 15:59:47 932 ba0 COMAPI - WARNING: Exit code = 0x00000000;
Call error code = 0x80240022
2006-04-27 15:59:47 932 ba0 COMAPI ---------
2006-04-27 15:59:47 932 ba0 COMAPI -- END -- COMAPI: Install [ClientId =
MicrosoftUpdate]
2006-04-27 15:59:47 932 ba0 COMAPI -------------
2006-04-27 15:59:47 1700 340 AU #############
2006-04-27 15:59:47 1700 340 AU ## START ## AU: Search for updates
2006-04-27 15:59:47 1700 340 AU #########
2006-04-27 15:59:47 1700 340 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {C0109E12-DA9D-4138-9A91-FA10E00AEE4E}]
2006-04-27 15:59:47 1700 364 Agent *************
2006-04-27 15:59:47 1700 364 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-27 15:59:47 1700 364 Agent *********
2006-04-27 15:59:52 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {32FB939A-3A2A-40B0-A328-A4FB188F1879}.100, error =
0x8007066F
2006-04-27 15:59:52 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {36D86A1B-E75C-4D14-93C2-1B9D0F86945D}.100, error =
0x8007066F
2006-04-27 15:59:53 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {8812B971-640A-4108-93F7-BED7EFE62FBD}.52, error = 0x8007066F
2006-04-27 15:59:54 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {F8726352-51EF-4BFC-A56F-90716A1B0513}.100, error =
0x8007066F
2006-04-27 15:59:55 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {A728A167-1A33-45BE-BB5F-C69241B5FB59}.100, error =
0x8007066F
2006-04-27 15:59:56 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {6646B90D-AE7C-410D-A04C-0C4A6483765D}.100, error =
0x8007066F
2006-04-27 15:59:56 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {89486856-79FD-4FCB-B965-65AF5ED3DD9C}.100, error =
0x8007066F
2006-04-27 15:59:57 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {38AF4906-67A1-44AA-A92D-413231CD8BBD}.100, error =
0x8007066F
2006-04-27 15:59:57 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {CD5974C6-D7AB-47E9-9A6C-779F487E5653}.100, error =
0x8007066F
2006-04-27 15:59:58 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {30A52A78-80F1-4E25-8532-D10EDAE184E4}.100, error =
0x8007066F
2006-04-27 15:59:58 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {3E8B2C26-6EF1-43B5-A554-EDE2F3F69C35}.100, error =
0x8007066F
2006-04-27 15:59:59 1700 364 Agent WARNING: Failed to evaluate Installable
rule, updateId = {A39F7321-0C2C-4BEA-9FCD-C2E43A2942BF}.100, error =
0x8007066F
2006-04-27 16:00:00 1700 364 Agent Update
{62FB39B2-E842-44C1-8BF8-167B2506BABC}.100 is pruned out due to potential
supersedence
2006-04-27 16:00:00 1700 364 Agent Update
{7AA776E7-A8DD-4FBB-95C9-3F5B52768A97}.100 is pruned out due to potential
supersedence
2006-04-27 16:00:00 1700 364 Agent * Added update
{FE58FC7D-656B-463A-AB39-FBC28B5B663A}.100 to search result
2006-04-27 16:00:00 1700 364 Agent * Found 1 updates and 18 categories in
search
2006-04-27 16:00:01 1700 364 Agent *********
2006-04-27 16:00:01 1700 364 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2006-04-27 16:00:01 1700 364 Agent *************
2006-04-27 16:00:01 1700 19c AU >>## RESUMED ## AU: Search for updates
[CallId = {C0109E12-DA9D-4138-9A91-FA10E00AEE4E}]
2006-04-27 16:00:01 1700 19c AU # 1 updates detected
2006-04-27 16:00:01 1700 19c AU WARNING: AU ignoring update during offline
scan:
2006-04-27 16:00:01 1700 19c AU #########
2006-04-27 16:00:01 1700 19c AU ## END ## AU: Search for updates [CallId
= {C0109E12-DA9D-4138-9A91-FA10E00AEE4E}]
2006-04-27 16:00:01 1700 19c AU #############
2006-04-27 16:00:01 1700 364 Report REPORT EVENT:
{1A9D9769-8617-48CE-BDD9-62645C87AF7A} 2006-04-27
15:59:46-0500 1 182 101 {FE58FC7D-656B-463A-AB39-FBC28B5B663A} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Definition Update 1.14.1408.8 for BETA Windows
Defender (KB915597).


--
CDT


Steve Dodson said:
Can you send me:
c:\windows\windowsupdate.log
MSI install logs
http://support.microsoft.com/?kbid=223300


Thanks!

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
hdn said:
After trying to do a defnder update (manually and automatic) it says
"Definition Update 1.14.1408.8 for BETA Windows Defender (KB915597) not
installed"
without any visible reason.

When i follow instructions in KB915105 i get a windows defender message
saying: "Windows Defender was unable to complete the update: 0x80240022.
Wrong disk in drive. Insert %2 (volumenumber: %3) in drive %1" (last
message
translated from german)

Defender Version: 1.1.1051.0
Engine Version: 1.1.1372.0
Signature Version: 1.14.1404.6
Click to expand...
Click to expand...
 
Back
Top