update Microsoft Office 2007 SP2 and KB967642

  • Thread starter Thread starter Michel
  • Start date Start date
M

Michel

On my Vista32 PC the updates for Windows work but my Office
2007 updates (update Microsoft Office 2007 SP2 and KB967642) today say
"Windows Update_0000057A" "Windows Update_dt000". All previous updates were OK
Does anyone have a fix or any idea what is causing my problem?
 
This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]
 
This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]
 
I've just noticed SP2 is loaded ! Why WU ask my again and again to download
it ?
Thank you for any help.

Michel said:
This trouble persists. The Windows Update Log displays the attached below
message. What means "Update is not allowed to download due to regulation."
Thanks for your help.

DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]
***********
1332 17a0 DnldMgr Contacting regulation server for 3 updates.
1332 17a0 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
1332 17a0 Misc Microsoft signed: Yes
1332 17a0 DnldMgr Regulation server path:
http://update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
1332 6f8 AU # Pending download calls = 3
1332 6f8 AU <<## SUBMITTED ## AU: Download updates
1332 17a0 DnldMgr Per-Update: cc9a9e0b-a759-427a-b1df-8a72ab6255f0 at rate 0
1332 17a0 DnldMgr * Regulation call complete. 0x00000000
1332 17a0 DnldMgr *********** DnldMgr: New download job [UpdateId =
{CC9A9E0B-A759-427A-B1DF-8A72AB6255F0}.101] ***********
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr * Update is not allowed to download due to regulation.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 DnldMgr Regulation: {7971F918-A847-4430-9279-4A52D1EFE18D} -
Update CC9A9E0B-A759-427A-B1DF-8A72AB6255F0 is "PerUpdate" regulated and can
NOT download. Sequence 3015 vs AcceptRate 0.
1332 17a0 Agent *********
1332 17a0 Agent ** END ** Agent: Downloading updates [CallerId =
AutomaticUpdates]

Michel said:
On my Vista32 PC the updates for Windows work but my Office
2007 updates (update Microsoft Office 2007 SP2 and KB967642) today say
"Windows Update_0000057A" "Windows Update_dt000". All previous updates were OK
Does anyone have a fix or any idea what is causing my problem?
 
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