update hangs

  • Thread starter Thread starter v.dorschner
  • Start date Start date
V

v.dorschner

When either I try to update spyware or it does so
automatically my computer hangs trying to establish an
internet connection? Am I missing a file or ? Thanks
 
Do you have a third-party software firewall? Perhaps as part of an
antivirus/security suite?
 
There's some information in the Help for Microsoft antivirus--search on
firewall--about what executables need to be allowed to send through the
firewall. I don't know what logs or other settings Norton might have that
would help you spot what is happening, but this seems a likely explanation
for the problem.

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