Sergio--
Try this:
1) Use the Windows Installer Cleanup Utility:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
2) Then Uninstall BCM via Add/Remove and Reinstall and try to add the Update
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Here's an explanation of the WICU from Sloan Crayton [MS]:
"When the Windows Installer was first being created, a tool called
MSIZap was created that would be able to 'zap' an application's Installer
registry information. Later it was included in the Windows Installer SDK
products. That tool is a command line utility that must be used via command
prompt; so it's not the most user friendly utility.
To answer a need for a utility that could more easily be used by the
majority of users that need a way to recover a corrup installation, the
Windows Installer Cleanup Utility was created that leverages the
functionality of MSIZap but provides nice wizard-like UI.
The function of the utility is to remove the remove the corrupted Windows
Installer registry information for an application that was installed via the
Windows Installer. There are several things that it does not do ...
- It does not uninstall any applications
- It does not delete the Windows Installer
After using this utility, the application should then be installed again so
that Setup will function (otherwise, the Windows Installer has no
information that it was ever installed). If the real objective is to remove
a product, it can be uninstalled after this reinstall has occurred."
Sloan Crayton
Microsoft
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hth,
Chad Harris
and installedHi ,
I downloaded the update for BCM for Outlook 2003 ,
but the small popup window saying "Please wait while Windows configures
BCM , Time remaining:0 seconds" never goes away .
Earlier today I downloaded and installed Windows XP SP2 , and MS Office 2003
SP1 , no problem .
