Update error 0x80070643 - fatal error during installation

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Although Defender appears to install correctly I am unable to update due to
the above error.
I have tried the "Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" fix and
get "This action is only valid for products that have been installed".
Re-installing defender makes no difference.
Can anyone help?
 
Hello Graham,

Are you running engine 1.1.1347.0, some users find a relif with that one.

Version 1.1.1347.0 can be installed on top of 1.1.1051.0.
http://www.microsoft.com/downloads/...e7-da2b-4a6a-afa4-f7f14e605a0d&DisplayLang=en

Before you apply 1347, Can you go to Windows Update, do an Express scan,
and apply all offered updªtes
http://update.microsoft.com
Once that is finished, can you verify the update installs? There are many
pre-requisite files which are needed from windows update and signature
update with windows defender will fail until you have these files.

I hope this post is helpful.
Let us know how it works ºut.
Еиçеl
 
I was running
Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1185.0
Signature Version: 1.0.0.0

and have now installed
Windows Defender Version: 1.1.1347.0
Engine Version: 1.1.1303.0
Definition Version: 1.0.0.0

I already had installed all windows update updates.
There is no chamge in the error - I am still unable to install new
definitions. (Windows update has never offered ANY updates for defender).
 
I;m trying to figure out the error message.

Can you provide info. about your OS, anti-virus, firewall,etc. etc.

You said, you are able to get updates for your OS, but no for WD?

Can you said from where you get the installation for WD?

Thank you
 
OS is XP pro SP2 with all updates applied.
Firewall is Zonealarm (latest free version)
Antivirus is AVG 7 (free)

WD was downloaded from MS download site direct (both old and new versions)

Windows update acts as if WD is not installed - ie I don't see WD updates
but do see and can install everything else.

Had a look in event viewer and saw -
Product: Windows Defender Signatures -- Error 1606. Could not access network
location %USERPROFILE%\My Documents\My Pictures\.

Could be significant - but why does the update need to access this folder?
My 'My Documents' (and it's subfolders) are not in the default location but
do exist and can be accessed by everything else normally.

Thanks for the continuing help,
 
I've now completed all the suggestions - the result is no different, still
can't update definitions. Any more ideas?
 
Graham--let's try one, or perhaps two things more:

1) Use the windows installer cleanup tool. Engel referenced this, so I
assume that you've downloaded it and installed it?

Once you've installed it, go to start, all programs, and run the tool.

Scroll down to "Windows Defender signatures" and hightlight that and hit
remove.

Then try:

2) Start, control panel, add or remove programs, Windows Defender, "click
here for support info", and choose Repair.

Follow this by a trip to Windows Update, doing an Express scan.

In theory, I don't know why what you've done already is any different than
my suggestions, but they're what has worked for me.

--
 
Hello Bill,

The user mention error 1606, and this is what I find:

You receive an "Error 1606" error message when you try to install or remove
a Microsoft program
http://support.microsoft.com/?kbid=886549

but I don't know how can be apply in this case.

Probably with your infinite knowleg, you can make heads and tails of this.
:-)

Happy Eastern to you and Graham.

Еиçеl
 
Thanks - I remembered thinking that I should look that up, but didn't take
the time to check it out.

That article may well be relevant, but its the kind of resource I don't much
like using. I think I've used it maybe once in these groups--fortunately
with someone who could follow it sensibly and carefully.

To my mind, since the procedure if you find a variation from the default is
to remove the "bad" key and replace it, I'd sure rather they just provided a
button to push and set ALL of those keys back to the defaults. It wouldn't
surprise me if some enterprising soul has done that.

So--I don't know if my solution will work for Graham, or if there's
something deeper wrong, and using this KB article will be needed.

--
 
Bill, I tried your suggestion first but it didn't help.

I then had a look at http://support.microsoft.com/?kbid=886549 and found
that the key for 'My Pictures' did not exist at all. I tried creating this
key with a value pointing to the real location of 'My Pictures' on this
system and that has not helped either.
If you think it may help I can set it to the default value and create a 'My
pictures' folder in the default location but I've not tried that yet.

Thanks for the help,
 
Oh, forgot to mention in the last post that the Windows installer cleanup
entry for "Windows Defender Signatures" does not exist, though there is one
for "Windows Defender".
 
Can you enable Windows Installer Logging
(http://support.microsoft.com/?kbid=223300 ), reproduce the error and then
send me the WI Log? Then, can you export and send me the system event log?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
Here is the log file as requested.

=== Verbose logging started: 4/20/2006 18:43:31 Build type: SHIP UNICODE
3.01.4000.2435 Calling process: C:\Program Files\Windows
Defender\MsMpEng.exe ===
MSI (c) (BC:68) [18:43:31:750]: Resetting cached policy values
MSI (c) (BC:68) [18:43:31:750]: Machine policy value 'Debug' is 0
MSI (c) (BC:68) [18:43:31:750]: ******* RunEngine:
******* Product: C:\Program Files\Windows Defender\as_sigs.msi
******* Action:
******* CommandLine: **********
MSI (c) (BC:68) [18:43:31:750]: Client-side and UI is none or basic: Running
entire install on the server.
MSI (c) (BC:68) [18:43:31:750]: Grabbed execution mutex.
MSI (c) (BC:68) [18:43:31:781]: Cloaking enabled.
MSI (c) (BC:68) [18:43:31:781]: Attempting to enable all disabled priveleges
before calling Install on Server
MSI (c) (BC:68) [18:43:31:796]: Incrementing counter to disable shutdown.
Counter after increment: 0
MSI (s) (B0:98) [18:43:31:796]: Grabbed execution mutex.
MSI (s) (B0:54) [18:43:31:796]: Resetting cached policy values
MSI (s) (B0:54) [18:43:31:796]: Machine policy value 'Debug' is 0
MSI (s) (B0:54) [18:43:31:796]: ******* RunEngine:
******* Product: C:\Program Files\Windows Defender\as_sigs.msi
******* Action:
******* CommandLine: **********
MSI (s) (B0:54) [18:43:31:796]: Machine policy value 'DisableUserInstalls'
is 0
MSI (s) (B0:54) [18:43:31:843]: SOFTWARE RESTRICTION POLICY: Verifying
package --> 'C:\Program Files\Windows Defender\as_sigs.msi' against software
restriction policy
MSI (s) (B0:54) [18:43:31:843]: SOFTWARE RESTRICTION POLICY: C:\Program
Files\Windows Defender\as_sigs.msi has a digital signature
MSI (s) (B0:54) [18:43:31:953]: SOFTWARE RESTRICTION POLICY: C:\Program
Files\Windows Defender\as_sigs.msi is permitted to run at the 'unrestricted'
authorization level.
MSI (s) (B0:54) [18:43:31:953]: End dialog not enabled
MSI (s) (B0:54) [18:43:31:953]: Original package ==> C:\Program
Files\Windows Defender\as_sigs.msi
MSI (s) (B0:54) [18:43:31:953]: Package we're running from ==>
C:\WINDOWS\Installer\ed4643.msi
MSI (s) (B0:54) [18:43:31:953]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}'.
MSI (s) (B0:54) [18:43:31:953]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (B0:54) [18:43:31:953]: MSCOREE not loaded loading copy from system32
MSI (s) (B0:54) [18:43:31:953]: Machine policy value 'TransformsSecure' is 0
MSI (s) (B0:54) [18:43:31:953]: User policy value 'TransformsAtSource' is 0
MSI (s) (B0:54) [18:43:31:953]: Note: 1: 2205 2: 3: MsiFileHash
MSI (s) (B0:54) [18:43:31:953]: Machine policy value 'DisablePatch' is 0
MSI (s) (B0:54) [18:43:31:953]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (B0:54) [18:43:31:953]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (B0:54) [18:43:31:953]: Machine policy value
'DisableFlyWeightPatching' is 0
MSI (s) (B0:54) [18:43:31:953]: APPCOMPAT: looking for appcompat database
entry with ProductCode '{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}'.
MSI (s) (B0:54) [18:43:31:953]: APPCOMPAT: no matching ProductCode found in
database.
MSI (s) (B0:54) [18:43:31:953]: Transforms are not secure.
MSI (s) (B0:54) [18:43:31:953]: Note: 1: 2205 2: 3: Control
MSI (s) (B0:54) [18:43:31:953]: Command Line:
CURRENTDIRECTORY=C:\WINDOWS\system32 CLIENTUILEVEL=3 CLIENTPROCESSID=2236
MSI (s) (B0:54) [18:43:31:953]: PROPERTY CHANGE: Adding PackageCode
property. Its value is '{D1EDA303-889B-419E-8816-F96DE73A762C}'.
MSI (s) (B0:54) [18:43:31:953]: Product Code passed to Engine.Initialize:
''
MSI (s) (B0:54) [18:43:31:953]: Product Code from property table before
transforms: '{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}'
MSI (s) (B0:54) [18:43:31:953]: Product Code from property table after
transforms: '{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}'
MSI (s) (B0:54) [18:43:31:953]: Product not registered: beginning first-time
install
MSI (s) (B0:54) [18:43:31:953]: PROPERTY CHANGE: Adding ProductState
property. Its value is '-1'.
MSI (s) (B0:54) [18:43:31:953]: Entering
CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (B0:54) [18:43:31:953]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (B0:54) [18:43:31:953]: Adding new sources is allowed.
MSI (s) (B0:54) [18:43:31:953]: PROPERTY CHANGE: Adding PackagecodeChanging
property. Its value is '1'.
MSI (s) (B0:54) [18:43:31:953]: Package name extracted from package path:
'as_sigs.msi'
MSI (s) (B0:54) [18:43:31:953]: Package to be registered: 'AS_Sigs.MSI'
MSI (s) (B0:54) [18:43:31:953]: Note: 1: 2729
MSI (s) (B0:54) [18:43:31:953]: Note: 1: 2729
MSI (s) (B0:54) [18:43:31:968]: Note: 1: 2262 2: AdminProperties 3:
-2147287038
MSI (s) (B0:54) [18:43:31:968]: Machine policy value 'DisableMsi' is 0
MSI (s) (B0:54) [18:43:31:968]: Machine policy value 'AlwaysInstallElevated'
is 0
MSI (s) (B0:54) [18:43:31:968]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (B0:54) [18:43:31:968]: Product installation will be elevated
because user is admin and product is being installed per-machine.
MSI (s) (B0:54) [18:43:31:968]: Running product
'{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}' with elevated privileges: Product is
assigned.
MSI (s) (B0:54) [18:43:31:968]: PROPERTY CHANGE: Adding CURRENTDIRECTORY
property. Its value is 'C:\WINDOWS\system32'.
MSI (s) (B0:54) [18:43:31:968]: PROPERTY CHANGE: Adding CLIENTUILEVEL
property. Its value is '3'.
MSI (s) (B0:54) [18:43:31:968]: PROPERTY CHANGE: Adding CLIENTPROCESSID
property. Its value is '2236'.
MSI (s) (B0:54) [18:43:31:968]: TRANSFORMS property is now:
MSI (s) (B0:54) [18:43:31:968]: PROPERTY CHANGE: Adding VersionDatabase
property. Its value is '200'.
MSI (s) (B0:54) [18:43:31:968]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Application Data
MSI (s) (B0:54) [18:43:31:968]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Favorites
MSI (s) (B0:54) [18:43:31:968]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\NetHood
MSI (s) (B0:54) [18:43:31:984]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\My Documents
MSI (s) (B0:54) [18:43:31:984]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\PrintHood
MSI (s) (B0:54) [18:43:31:984]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Recent
MSI (s) (B0:54) [18:43:32:000]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\SendTo
MSI (s) (B0:54) [18:43:32:000]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Templates
MSI (s) (B0:54) [18:43:32:000]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Application Data
MSI (s) (B0:54) [18:43:32:000]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data
MSI (s) (B0:54) [18:43:32:015]: Found shell folder %USERPROFILE%\My
Documents\My Pictures by spelunking through the registry.
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Start Menu\Programs
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Start Menu
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Desktop
MSI (s) (B0:54) [18:43:32:015]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Administrative
Tools
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Start Menu
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\system32\config\systemprofile\Desktop
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\Documents and Settings\All Users\Templates
MSI (s) (B0:54) [18:43:32:031]: SHELL32::SHGetFolderPath returned:
C:\WINDOWS\Fonts
MSI (s) (B0:54) [18:43:32:031]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans
Serif 4: 0 5: 16
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding Privileged property.
Its value is '1'.
MSI (s) (B0:54) [18:43:32:046]: Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding USERNAME property.
Its value is 'Graham'.
MSI (s) (B0:54) [18:43:32:046]: Note: 1: 1402 2:
HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding DATABASE property.
Its value is 'C:\WINDOWS\Installer\ed4643.msi'.
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding OriginalDatabase
property. Its value is 'C:\Program Files\Windows Defender\as_sigs.msi'.
MSI (s) (B0:54) [18:43:32:046]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (B0:54) [18:43:32:046]: Machine policy value 'DisableRollback' is 0
MSI (s) (B0:54) [18:43:32:046]: User policy value 'DisableRollback' is 0
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding UILevel property.
Its value is '2'.
=== Logging started: 4/20/2006 18:43:32 ===
MSI (s) (B0:54) [18:43:32:046]: PROPERTY CHANGE: Adding ACTION property. Its
value is 'INSTALL'.
MSI (s) (B0:54) [18:43:32:046]: Doing action: INSTALL
MSI (s) (B0:54) [18:43:32:046]: Running ExecuteSequence
MSI (s) (B0:54) [18:43:32:046]: Doing action: AppSearch
Action start 18:43:32: INSTALL.
MSI (s) (B0:54) [18:43:32:046]: Note: 1: 2205 2: 3: AppSearch
MSI (s) (B0:54) [18:43:32:046]: Note: 1: 2228 2: 3: AppSearch 4: SELECT
`Property`, `Signature_` FROM `AppSearch`
Action start 18:43:32: AppSearch.
MSI (s) (B0:54) [18:43:32:046]: Doing action: FindRelatedProducts
Action ended 18:43:32: AppSearch. Return value 0.
Action start 18:43:32: FindRelatedProducts.
MSI (s) (B0:54) [18:43:32:046]: Doing action: LaunchConditions
Action ended 18:43:32: FindRelatedProducts. Return value 1.
Action start 18:43:32: LaunchConditions.
MSI (s) (B0:54) [18:43:32:046]: Doing action: ValidateProductID
Action ended 18:43:32: LaunchConditions. Return value 1.
Action start 18:43:32: ValidateProductID.
MSI (s) (B0:54) [18:43:32:046]: Doing action: CostInitialize
Action ended 18:43:32: ValidateProductID. Return value 1.
MSI (s) (B0:54) [18:43:32:062]: Machine policy value 'MaxPatchCacheSize' is 10
Action start 18:43:32: CostInitialize.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding ROOTDRIVE property.
Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding CostingComplete
property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Patch
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT
`DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE
`Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (B0:54) [18:43:32:187]: Doing action: FileCost
Action ended 18:43:32: CostInitialize. Return value 1.
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Registry
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Registry
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Class
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Extension
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: TypeLib
Action start 18:43:32: FileCost.
MSI (s) (B0:54) [18:43:32:187]: Doing action: CostFinalize
Action ended 18:43:32: FileCost. Return value 1.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding OutOfDiskSpace
property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace
property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding
PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Patch
MSI (s) (B0:54) [18:43:32:187]: Note: 1: 2205 2: 3: Condition
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding TARGETDIR property.
Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding USERPROFILE
property. Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding ALLUSERSPROFILE
property. Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding DriverFolder
property. Its value is 'C:\WINDOWS\system32\Drivers\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding System64Folder
property. Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:187]: PROPERTY CHANGE: Adding ProgramFiles64Folder
property. Its value is 'F:\'.
MSI (s) (B0:54) [18:43:32:281]: Note: 1: 1314 2: %USERPROFILE%\My
Documents\My Pictures\
MSI (s) (B0:54) [18:43:32:281]: Note: 1: 1606 2: %USERPROFILE%\My
Documents\My Pictures\
Action start 18:43:32: CostFinalize.
MSI (s) (B0:54) [18:43:32:281]: Product: Windows Defender Signatures --
Error 1606. Could not access network location %USERPROFILE%\My Documents\My
Pictures\.

MSI (s) (B0:54) [18:43:32:281]: Note: 1: 1606 2: %USERPROFILE%\My
Documents\My Pictures\
Error 1606. Could not access network location %USERPROFILE%\My Documents\My
Pictures\.
MSI (s) (B0:54) [18:43:32:281]: Product: Windows Defender Signatures --
Error 1606. Could not access network location %USERPROFILE%\My Documents\My
Pictures\.

Error 1606. Could not access network location %USERPROFILE%\My Documents\My
Pictures\.
Action ended 18:43:32: CostFinalize. Return value 3.
Action ended 18:43:32: INSTALL. Return value 3.
Property(S): UpgradeCode = {46EE7D19-452D-4507-AAB4-28BB033ACE44}
Property(S): WindowsFolder = C:\WINDOWS\
Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start
Menu\Programs\Administrative Tools\
Property(S): TARGETDIR = F:\
Property(S): AppDataFolder =
C:\WINDOWS\system32\config\systemprofile\Application Data\
Property(S): CommonAppDataFolder = C:\Documents and Settings\All
Users\Application Data\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\
Property(S): FavoritesFolder =
C:\WINDOWS\system32\config\systemprofile\Favorites\
Property(S): FontsFolder = C:\WINDOWS\Fonts\
Property(S): LocalAppDataFolder =
C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\
Property(S): MyPicturesFolder = %USERPROFILE%\My Documents\My Pictures\
Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\My
Documents\
Property(S): ProgramFiles64Folder = F:\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start
Menu\Programs\
Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\SendTo\
Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\
Property(S): StartupFolder = C:\Documents and Settings\All Users\Start
Menu\Programs\Startup\
Property(S): System16Folder = C:\WINDOWS\system\
Property(S): System64Folder = F:\
Property(S): SystemFolder = C:\WINDOWS\system32\
Property(S): TempFolder = C:\WINDOWS\TEMP\
Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\
Property(S): ALLUSERSPROFILE = F:\
Property(S): USERPROFILE = F:\
Property(S): DriverFolder = C:\WINDOWS\system32\Drivers\
Property(S): Privileged = 1
Property(S): VersionNT = 501
Property(S): Manufacturer = Microsoft Corporation
Property(S): ProductCode = {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Windows Defender Signatures
Property(S): ProductVersion = 1.20.0.0
Property(S): ALLUSERS = 1
Property(S): ARPSYSTEMCOMPONENT = 1
Property(S): SecureCustomProperties = NEWERFOUND;OLDERFOUND
Property(S): PackageCode = {D1EDA303-889B-419E-8816-F96DE73A762C}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32
Property(S): CLIENTUILEVEL = 3
Property(S): CLIENTPROCESSID = 2236
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 3.01
Property(S): WindowsBuild = 2600
Property(S): ServicePackLevel = 2
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = C:\
Property(S): RemoteAdminTS = 1
Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\NetHood\
Property(S): PrintHoodFolder =
C:\WINDOWS\system32\config\systemprofile\PrintHood\
Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\Recent\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 1024
Property(S): VirtualMemory = 1189
Property(S): AdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 2057
Property(S): ComputerName = DESKTOP
Property(S): SystemLanguageID = 2057
Property(S): ScreenX = 1600
Property(S): ScreenY = 1200
Property(S): CaptionHeight = 21
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 18:43:32
Property(S): Date = 4/20/2006
Property(S): MsiNetAssemblySupport = 2.0.50727.42
Property(S): MsiWin32AssemblySupport = 5.1.2600.2180
Property(S): RedirectedDllSupport = 2
Property(S): USERNAME = Graham
Property(S): DATABASE = C:\WINDOWS\Installer\ed4643.msi
Property(S): OriginalDatabase = C:\Program Files\Windows Defender\as_sigs.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = F:\
Property(S): CostingComplete = 0
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
MSI (s) (B0:54) [18:43:32:312]: Cleaning up uninstalled install packages, if
any exist
MSI (s) (B0:54) [18:43:32:312]: MainEngineThread is returning 1603
=== Logging stopped: 4/20/2006 18:43:32 ===
MSI (c) (BC:68) [18:43:32:421]: Decrementing counter to disable shutdown. If
counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (BC:68) [18:43:32:421]: MainEngineThread is returning 1603
=== Verbose logging stopped: 4/20/2006 18:43:32 ===


--
GrahamU


Steve Dodson said:
Can you enable Windows Installer Logging
(http://support.microsoft.com/?kbid=223300 ), reproduce the error and then
send me the WI Log? Then, can you export and send me the system event log?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Click to expand...
 
And here is the related system event log

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 11606
Date: 20/04/2006
Time: 18:43:38
User: NT AUTHORITY\SYSTEM
Computer: DESKTOP
Description:
Product: Windows Defender Signatures -- Error 1606. Could not access network
location %USERPROFILE%\My Documents\My Pictures\.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 41 35 43 43 32 41 30 {A5CC2A0
0008: 39 2d 45 39 44 33 2d 34 9-E9D3-4
0010: 39 45 43 2d 39 32 33 44 9EC-923D
0018: 2d 30 33 38 37 34 42 42 -03874BB
0020: 44 34 43 32 43 7d D4C2C}

--
GrahamU


Steve Dodson said:
Can you enable Windows Installer Logging
(http://support.microsoft.com/?kbid=223300 ), reproduce the error and then
send me the WI Log? Then, can you export and send me the system event log?

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Click to expand...
 
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