update crashed

  • Thread starter Thread starter James A. Schulz
  • Start date Start date
J

James A. Schulz

I got an on-screen notice of an update for Windows
Messenger. I clicked "Yes, install the update." (or
something similar to that) but the process crashed with an
error (which I reported via the XP Error Reporting
Service) but no my Messenger won't sign in because it
claims: "Signing in to .Net Messenger failed because the
service could not be found. Please make sure that you are
connected to the internet." But, of course, I am
connected (or else I couldn't send this message).

I tried using Add/Remove Programs to delete Windows
Messenger and then reinstall it, but it didn't help. What
should I do?

JAS
 
Well, I did all that, but I still cannot sign in because I
still get the same error message, i.e. "...the service
could not be found". Any other ideas?

JAS
-----Original Message-----
Greetings James,

Reinstall it by doing this:
Click the Start button, then click Run and type in (copy- paste if you like):

RunDll32 advpack.dll,LaunchINFSection %windir% \INF\msmsgs.inf,BLC.Remove

Then click OK.
Messenger will then be uninstalled. For more detailed
Click to expand...
instructions and screenshots, go to,
 
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