Update connection problems

  • Thread starter Thread starter Don Grover
  • Start date Start date
D

Don Grover

Have update problem on three machines.
All other applications access internet ie, ftp mail, news ect (all ms apps).
On XP SP2 & W2k3.

No off line selected and just comes back with.
'Could not connect to internet'
Autoupdater could not find internet connection?????



Using current version as below:
Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: D:\Program Files\MA
Install Path: D:\Program Files\MA\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31/07/2006
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 9/12/2005 3:08:30 PM
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202
 
Came across same thing and found, in my case, that it was because I was using
Firefox as my default browser and AntiSpy seems to insist on Internet
Explorer to connect to the Web. If you can connect to this forum ,open
antispy and try again ,leaving forum open
Jack
 
I have same problem this morning (12/10/05). I use IE and everything else
seems to be connecting ok. Think Microsoft has a slight problem!
 
Hi guy's !

Same error for me, manual update dosn't work.
File --> Check for updates.
AutoUpdater Status
''Warning, could not connect to the Internet''
''Updats have failed. AutoUpdater could not detect an Internet connection''

My Internet connection is established.

All my system is up to date.
ZoneAlarm 6.1.737.000
PrevX Home v2.1 Build 2.3.0.0
Windows XP (SP2) Firewall disabled.

Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: C:\Program Files\Microsoft AntiSpyware
Install Path: C:\Program Files\Microsoft AntiSpyware\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31-07-06
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 10-12-05 05:35:37
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202

What' the problem ???

--
''''Eagle''''
XPF(SP2+)
Office XP (SP3+)
AsusP4P800-E Dx
P4 3,0 H-T 800Mz L2
Western Digital 80Go 7200T/M 8Mo
2X512Mo DDR Kingston PC3200 400Mhz
AsusV9570TD GeForceFX5700
Sympatico 3.0 Mb/s
 
Same here as of 12/8/05.

Eagle said:
Hi guy's !

Same error for me, manual update dosn't work.
File --> Check for updates.
AutoUpdater Status
''Warning, could not connect to the Internet''
''Updats have failed. AutoUpdater could not detect an Internet connection''

My Internet connection is established.

All my system is up to date.
ZoneAlarm 6.1.737.000
PrevX Home v2.1 Build 2.3.0.0
Windows XP (SP2) Firewall disabled.

Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: C:\Program Files\Microsoft AntiSpyware
Install Path: C:\Program Files\Microsoft AntiSpyware\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31-07-06
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 10-12-05 05:35:37
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202

What' the problem ???

--
''''Eagle''''
XPF(SP2+)
Office XP (SP3+)
AsusP4P800-E Dx
P4 3,0 H-T 800Mz L2
Western Digital 80Go 7200T/M 8Mo
2X512Mo DDR Kingston PC3200 400Mhz
AsusV9570TD GeForceFX5700
Sympatico 3.0 Mb/s
Click to expand...
 
John Mauer

Have same problem with update. Use IE and all other programmes get normal
internet connection. Updates for Kaspersky and windows all work well. What's
the problem. Please advise how to solve it. Even tried reinstalling beta
version twice but still no result. Hope to get answer soon for safety system
use.
 
Had same problem with old version of antispyware, updated tp new version, no
change, problem persists.
 
Same problem here.

John Mauer said:
John Mauer

Have same problem with update. Use IE and all other programmes get normal
internet connection. Updates for Kaspersky and windows all work well. What's
the problem. Please advise how to solve it. Even tried reinstalling beta
version twice but still no result. Hope to get answer soon for safety system
use.
Click to expand...
 
Same on 2 systems at my place - here's the error from the error log when I
manually run the updater:

0::ln 0:Software updates could not contact update server,
IsConnectedToInternet returned false (Error:
1)::gcasSWUpdater:modMain:Main::12/10/2005 10:06:20 AM:XP:1.0.615

Obviously, I have access or did I imagined this reply?

B Rock
 
....Seems to be a common problem, I first found it in x64, thought it might be
an issue so rebooted into XP, hey presto, "No connection..." all other apps
operational. All three of my PC's won't update at this this time.
 
More text 'effects' would help at this point. Instead, I have edited "Don
Grover"'s submission.
Note that ALL of the connection problem reports are for 2005-12-09 or
-12-10; I will examine more of them, for posting OR internal data, but "Don
Grover"'s data, [gathered from Help>About>Diagnostics display] shows that he
last updated -12-09.15:08 [AntiSpyware reported 9/12/2005 3:08:30 PM; his
'Definitions Increment Version: 136/136' is the same as mine reported as
'Definitions Update Date: 08/Dec/2005 21:13:13']. THIS is useful, I think,
in isolating the start time of the problem.

Suggestion: if YOUR data is similar, edit it (copy and paste, even into
NotePad), leaving out other stuff that is THE SAME. IF you have NEW data,
try to report that; that should be emphasis enough by itself.

Thanks everyone. Look forward to a fix from "them" &/or a Subject
indicating NEW info or a work-around.

Peace - Hesch
 
Deeptroller replied: same problem here. Error message said "could not
detect internet connection" but I DO have a functioning high speed connection.
 
Eagle said:
Hi guy's !

Same error for me, manual update dosn't work.
File --> Check for updates.
AutoUpdater Status
''Warning, could not connect to the Internet''
''Updats have failed. AutoUpdater could not detect an Internet connection''

My Internet connection is established.

All my system is up to date.
ZoneAlarm 6.1.737.000
PrevX Home v2.1 Build 2.3.0.0
Windows XP (SP2) Firewall disabled.

Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: C:\Program Files\Microsoft AntiSpyware
Install Path: C:\Program Files\Microsoft AntiSpyware\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31-07-06
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 10-12-05 05:35:37
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202

What' the problem ???

--
''''Eagle''''
XPF(SP2+)
Office XP (SP3+)
AsusP4P800-E Dx
P4 3,0 H-T 800Mz L2
Western Digital 80Go 7200T/M 8Mo
2X512Mo DDR Kingston PC3200 400Mhz
AsusV9570TD GeForceFX5700
Sympatico 3.0 Mb/s
Click to expand...

I also have "Ewido" antispyware installed, the free version ,and it seems to
be working ok .Both spywares were working ok before,and this inability to
download Microsoft antispyware updates is a recent developement.I have had
the microsoft version downloaded since inception and this is the first time
I`ve had a problem with it.........
 
I don't think I care anymore. It's a pretty sorry utility. Lavasoft's AdAware
is much more thorough...........keith
 
Hesch said:
More text 'effects' would help at this point. Instead, I have edited "Don
Grover"'s submission.
Note that ALL of the connection problem reports are for 2005-12-09 or
-12-10; I will examine more of them, for posting OR internal data, but "Don
Grover"'s data, [gathered from Help>About>Diagnostics display] shows that he
last updated -12-09.15:08 [AntiSpyware reported 9/12/2005 3:08:30 PM; his
'Definitions Increment Version: 136/136' is the same as mine reported as
'Definitions Update Date: 08/Dec/2005 21:13:13']. THIS is useful, I think,
in isolating the start time of the problem.

Suggestion: if YOUR data is similar, edit it (copy and paste, even into
NotePad), leaving out other stuff that is THE SAME. IF you have NEW data,
try to report that; that should be emphasis enough by itself.

Thanks everyone. Look forward to a fix from "them" &/or a Subject
indicating NEW info or a work-around.

Peace - Hesch

Don Grover said:
Have update problem on three machines.
All other applications access internet ie, ftp mail, news ect (all ms apps).
On XP SP2 & W2k3.

No off line selected and just comes back with.
'Could not connect to internet'
Autoupdater could not find internet connection?????



Using current version as below:
Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: D:\Program Files\MA
Install Path: D:\Program Files\MA\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31/07/2006
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 9/12/2005 3:08:30 PM
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202

I am using "Ewido" free edition now for anti spyware until Microsoft gets its act together .No automatic update but otherwise works well.Manual up date works fine.
Click to expand...
Click to expand...


Judging from the comments on here it is definitely an MS problem which I`m
sure they are aware of but havent recieved any notification from them yet.
Yes I uninstalled and redownloaded and reinstalled the Microsoft Antispyware
Beta 1 with the same no go results on the updates.
seems strange as it has worked well from inception till now? maybe MS will
fix it if we pay a small fee?
 
Good Evening,

same problem with beta 1 , this morning the program would not update.
This is not just with the last version , as I removed the old and downloaded
an up to date version. The new version will not update either.

Hesch said:
More text 'effects' would help at this point. Instead, I have edited "Don
Grover"'s submission.
Note that ALL of the connection problem reports are for 2005-12-09 or
-12-10; I will examine more of them, for posting OR internal data, but "Don
Grover"'s data, [gathered from Help>About>Diagnostics display] shows that he
last updated -12-09.15:08 [AntiSpyware reported 9/12/2005 3:08:30 PM; his
'Definitions Increment Version: 136/136' is the same as mine reported as
'Definitions Update Date: 08/Dec/2005 21:13:13']. THIS is useful, I think,
in isolating the start time of the problem.

Suggestion: if YOUR data is similar, edit it (copy and paste, even into
NotePad), leaving out other stuff that is THE SAME. IF you have NEW data,
try to report that; that should be emphasis enough by itself.

Thanks everyone. Look forward to a fix from "them" &/or a Subject
indicating NEW info or a work-around.

Peace - Hesch

Don Grover said:
Have update problem on three machines.
All other applications access internet ie, ftp mail, news ect (all ms apps).
On XP SP2 & W2k3.

No off line selected and just comes back with.
'Could not connect to internet'
Autoupdater could not find internet connection?????



Using current version as below:
Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: D:\Program Files\MA
Install Path: D:\Program Files\MA\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31/07/2006
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 9/12/2005 3:08:30 PM
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202
Click to expand...
Click to expand...
 
Same problem. Broadband connection is working fine. So will wait to see
what solution the design team can come up with.

Der Friggin Machine said:
Good Evening,

same problem with beta 1 , this morning the program would not update.
This is not just with the last version , as I removed the old and downloaded
an up to date version. The new version will not update either.

Hesch said:
More text 'effects' would help at this point. Instead, I have edited "Don
Grover"'s submission.
Note that ALL of the connection problem reports are for 2005-12-09 or
-12-10; I will examine more of them, for posting OR internal data, but "Don
Grover"'s data, [gathered from Help>About>Diagnostics display] shows that he
last updated -12-09.15:08 [AntiSpyware reported 9/12/2005 3:08:30 PM; his
'Definitions Increment Version: 136/136' is the same as mine reported as
'Definitions Update Date: 08/Dec/2005 21:13:13']. THIS is useful, I think,
in isolating the start time of the problem.

Suggestion: if YOUR data is similar, edit it (copy and paste, even into
NotePad), leaving out other stuff that is THE SAME. IF you have NEW data,
try to report that; that should be emphasis enough by itself.

Thanks everyone. Look forward to a fix from "them" &/or a Subject
indicating NEW info or a work-around.

Peace - Hesch

Don Grover said:
Have update problem on three machines.
All other applications access internet ie, ftp mail, news ect (all ms apps).
On XP SP2 & W2k3.

No off line selected and just comes back with.
'Could not connect to internet'
Autoupdater could not find internet connection?????



Using current version as below:
Microsoft AntiSpyware version 1.0.701
Windows OS: XP
Windows OS Version Info: 148
Windows OS Major Version: 5
Windows OS Minor Version: 1
Windows OS Build: 2600
Current Path: D:\Program Files\MA
Install Path: D:\Program Files\MA\
Session.RunMode: 5
Session.TimeBombDaysRemaining: 233
Session.TimeBombExpirationDate: 31/07/2006
Real-time protection running: True
Real-time protection enabled: True
Security Agents Application Enabled: True
Security Agents Internet Enabled: True
Security Agents System Enabled: True
Security Agents Checkpoints: 59
Definitions Update Date: 9/12/2005 3:08:30 PM
AutoUpdater Enabled: 1
AutoUpdater AutoApply Enabled: 1
Definitions Increment Version: 136/136
Definitions ThreatAuditThreatData: 1336987
Definitions ThreatAuditScanData: 2926798
Definitions DeterminationData: 741202
Click to expand...
Click to expand...
Click to expand...
 
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