Unwanted file opens on startup

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Guest

When I start my computer, it boots up as it is supposed to and then a file
opens up on the desktop, labeled C:\Program File\Dell . On that file is
listed 4 folders (AOLIcon, Digital Jukebox Drivers, Share DLL and
JBSeries2DRV.) How do I stop this file from opening every time I start my
computer?
 
In
Dennis said:
When I start my computer, it boots up as it is supposed to
and then a
file opens up on the desktop, labeled C:\Program File\Dell
. On
that file is listed 4 folders (AOLIcon, Digital Jukebox
Drivers,
Share DLL and JBSeries2DRV.) How do I stop this file from
opening
every time I start my computer?
Click to expand...

The folder opening indicates a problem with one of your startup
items. Odds are anything that Dell installed as a startup item
can be removed. Check your Start -> All Programs -> Startup
folder first.

Take a look at this article and see if it applies to your
situation.

Courtesy of Ramesh Srinivasan, MS-MVP
Dell folder opens when logging on to Windows?
http://windowsxp.mvps.org/dellfolder.htm

If that doesn't fix the problem, do the following.

Download Autoruns from Microsoft.

AutoRuns for Windows v8.61
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/Autoruns.mspx

Once you've extracted the files run autoruns.exe.
In Autoruns, click on the Options menu at the top of the
window.
Click on "Hide Microsoft Entries".
Hit the F5 key on your keyboard to refresh the listing.
Click on the Logon tab.
Double click on the bar next to Image Path.
Check for any entries that start C:\Program Files\Dell.
Uncheck it and reboot your computer.
If the folder doesn't open, that entry either has to be
repaired by adding quotes or deleted entirely.

If your problem still isn't solved rerun Autoruns.
Hide the Microsoft entries and hit F5.
Go to the File menu and select Save as.
Save the output file to a handy location.
Open the file and copy the contents.
Paste the contents into a reply to this message.

FYI, you might want to take a look at this article.

Why and how to crosspost
http://www.cs.tut.fi/~jkorpela/usenet/xpost.html

Good luck

Nepatsfan
 
Nepatsfan (sorry about your loss last week. I was pulling for your team).
This seems to have fixed the problem (the final option). You said that "If
the folder doesn't open, that entry either has to be
repaired by adding quotes or deleted entirely." Does this mean that I need
to do more than I have done. The file did not open when I rebooted my
computer, but is something else going to be affected that I'm not aware of
yet?
Sorry about the double posting. I'm new to this and I wasn't completely
sure my original question got asked. Thanks, Dennis
 
Dennis,

Thanks for the support. Change a few plays and the Pats would
be in sunny Florida right now. At least they lost to a better
team.

Getting back to your problem, I take it you used Autoruns to
disable the startup item that was causing the Dell folder to
open. While most of the features that Dell adds to your
computer aren't worth keeping, let's make sure this isn't one
of them. Do the following,

Go back and run Autoruns.
Locate the startup item you unchecked.
Right click on that line and select Copy from the menu.
Create a reply to this message and paste the information you
copied into the body of your message.

Note: Since you're curious about the "adding quotes" comment in
my earlier response, here's what I meant.
Back in Autoruns, right click the problem entry and select
"Jump to" from the menu.
This should open the Registry Editor.
In the right hand pane, the Dell item should be highlighted.
Click on it and select Modify from the menu.
Click on the Value data box so that it's not highlighted.
You would now enclose the information in the box with double
quotes.
Sort of like this, "C:\Program Files\Dell XXX\XXXX.exe"

Nepatsfan

In
 
I know this is an old thread but the answer worked for me. Using Autoruns I
found the line: dscactivate...c:\program files\dell support
center\gs_agent\custom\dsca.exe
I unchecked the box and the problem went away. Thanks, Nepatsfan.
 
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