Unsolicited invasion by other internet servers,

  • Thread starter Thread starter Carita Shockey
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Carita Shockey

Our internet server is hisurfer.net. Almost every time I
turn on the computer a different server has replaced ours,
and we have to every day go to tools and reinstate
highsurfer. We also have "adult links" icon appear on our
desktop every few days, and I have to go through all the
process of deleting, and then it comes back. No one else
uses this computer, and I never enter any porno or adult
type sites whatsoever.

We have messages that appear to be from microsoft stating
that our situation is very dangerous for our computer, and
that the invader may be able to get private information
including credit card numbers, etc.
This message instructed us to click to take care of the
problem, but I was afraid to do so for fear that it was
not really from microsoft, but might be from whoever is
invading the computer pretending to be microsoft. How may
we clear the computer of these things? Please give VERY
SIMPLE instructions as I am a complete computer novice.
Thank you. Carita Shockey
 
It's doubtful that message came from microsoft.

Make sure your Antivirus definitions are up-to-date and that you have turned
off whatever services are not using;

make sure you remove all ad-ware (http://www.lavasoftusa.com/ makes an
ad-aware product ... disclaimer, this is a link to a third-party site
provided as a convenience to you, microsoft makes no warranties that the
product may resolve any of your issues).

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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: Our internet server is hisurfer.net. Almost every time I
: turn on the computer a different server has replaced ours,
: and we have to every day go to tools and reinstate
: highsurfer. We also have "adult links" icon appear on our
: desktop every few days, and I have to go through all the
: process of deleting, and then it comes back. No one else
: uses this computer, and I never enter any porno or adult
: type sites whatsoever.
:
: We have messages that appear to be from microsoft stating
: that our situation is very dangerous for our computer, and
: that the invader may be able to get private information
: including credit card numbers, etc.
: This message instructed us to click to take care of the
: problem, but I was afraid to do so for fear that it was
: not really from microsoft, but might be from whoever is
: invading the computer pretending to be microsoft. How may
: we clear the computer of these things? Please give VERY
: SIMPLE instructions as I am a complete computer novice.
: Thank you. Carita Shockey
 
You need a firewall. if you haven't visited these sites
and this stuff is getting on your pc, then your wide open
to the net and ANYBODY can access your pc and all files.
zonealarm is free, although there are others more powerful.
 
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