In outlook 2003 in the Mail sidebar, (looks like an windows explorer tree) entitled Favorite Folders: I have the following Inbox, Unread Mail, For Follow Up, Sent Items --this task pane is new to 2003. Beside each folder, which is highlighted when there are unopened items, is a # total of unopened items. My UNopened Items contains 17 items that have been deleted but still remain in that folder. This copy is a standalone version-- not connected to an exchange server so the pst is local.
And no I can not delete them by using [shift][del]
----- Lanwench [MVP - Exchange] wrote: -----
Not sure what "unread mail folder" is - but can you delete the items if you
highlight/select them and press SHIFT + DEL on your keyboard?