Unread e-mail count in Samsung Oreo update

[Ian]

I've got a Samsung S7 which was recently updated to Android Oreo, which appears to have changed how the notifications system works. I've previously been able to see how many unread e-mails I have within the Samsung bundled e-mail app icon (without having popup notifications appear). However, it now appears that the only way to have a counter on the icon is to have full notifications for every e-mail received (and dismissing them removed the unread e-mail count bubble).

Has anyone else found Android Oreo's notification system to be really confusing? I've searched for a fix and tried quite a few things (as there is a lot of complaining about this problem on the Samsung forum), but nothing seems to allow for just a simple unread e-mail counter to appear on the e-mail app icon.

It seems like such a simple feature that I'm dumbfounded and wonder if I've just configured something incorrectly!

 

[muckshifter]

8.1 ??

"long press on the app whose notifications you want to alter"
tap the Info icon
Tap App Notifications
enable or disable all notifications for the app(represented by the on/off switch at the top),enable or disable notification dots for the app, or specifically choose which types of notifications you’d like to see from the app

 

[Ian]

Only 8.0.0 unfortunately - I've tried altering the notification settings like that, to no avail .

I think it may just be a bug in their e-mail app, so will wait it out for a few weeks and see what happens.

 

[V_R]

Is this with the stock Samsung email app?

 

[Ian]

Yep, that's the one. I've tried a few other apps, but they don't have some of the other features I'd like - for example, the Outlook app doesn't sync folders, it has to be done manually .