unmountable_boot_volume

[Guest]

we were given a computer by the mother in law cos it kept having the blue
screen of death, unfortunately she hasnt got the start up disks just a
product identifier can we get new disks to be able to fix this problem

 

[Guest]

Probably not,you need the oem set-up cd(s) that came with the pc,or contact
the mfg directly.If it was a retail version of xp,then going by microsofts
software
regulations only she has access to the OS (it's registered in her
name)..Either
way,youre problem(s)/conflict might be in the BIOS (boot priority set
wrong) or
pin configuration on the hd,etc....

 

[bojimbo26]

we were given a computer by the mother in law cos it kept having the blue
screen of death, unfortunately she hasnt got the start up disks just a
product identifier can we get new disks to be able to fix this problem

Does it boot up ; if not can you get into safe mode ( keep pressing F2
)

 

[Guest]

encountering problems
on occasion with the
computer and windows
is not uncommon.

there are very many variables
that can affect your system,
like virus's, hardware/component
malfunctions, bad software, etc...

ultimately, you will have to
have some method to restore
or repair windows. therefore,
you will have to obtain either
a set of restore disks/cd that
may have been included with
the computer by the manufacturer

or

buy a set of windows cd from
the store.

first step is to go visit the
website of your pc's manufacturer
and look up your model number.

there will likely be lots of information,
downloads, patches and troubleshooting
advice. you may also be able
to purchase a set of restore disks from
them as well and if they were ever provided.

in regards to that error message,
if you had a windows set up cd,
then you could follow the
instructions here:

http://support.microsoft.com/default.aspx/kb/555302

however, if the error is not attributed
to the bios as mentioned in the above
link, then it could be a simple matter
of running a check disk on the harddrive.

a work around would be to remove
the harddrive and install it as a slave
drive in another working pc and running
a check disk on it. afterwards, the drive
can be returned to the original pc.

since we have no clue as to what kind
of pc you have now, keep us apprised
with what you discover and plan to do.

it is likely that others here may have the
exact same computer you have and
can give you some advice....

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