Uninstalling Microsoft Antispyware program

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Guest

I'm having a conflict between MSAS and other programs.

I've tried to remove MSAS from my system using the Control Panal "Add/
Remove" programs and received the following error ..."Error 1316A network
error occurred when attempting to read from file
C:\\windows\installer\microsoft antispyware.msi"

Can you help me to either completely remove the program or "disable" it to
eliminate the conflict?

Thanks you very much.
 
Hello Vic,
Whatever you do, (installing and updateting or unistalling) always as a
administrator.

This needs to be run in safe mode.

Add or Remove Programs in Control Panel. Click Microsoft AntiSpyware and
click Change. Click Next, and then click Remove.

In Windows Programs files, delete all the sub-directorys and the
folder(MSAS) .

Delete in Windows\system 32 :
GcColetion.dll
Hashlib.dll
GcUnCompress.dll
GcTypLibA.tbl
GcAntiSpywareLib.dll
GcUserData.gcg

In Windows\Downloaded Installations, any reference about MSAS.

You can use Ccleaner
http://www.ccleaner.com

Run the above remover in safe mode with system restore tuned off then
Ccleaner on all 3 settings(windows,apps & issues) and clear anything found
reboot and see if it still exists.

Done
 
I also wish to take out my MAS Beta 1, as I have been infected 3 times with
Trojans, yet MAS found nothing, it was Nortons that found them.

Do I have to go into safe mode to the add/remove part? I am not computer
savy, so this is all a mystery to me. I thought U could just go to add/remove
and just do a remove. Is this CC thing something U keep on your machine and
use on a reg. basis? Any help is MOST appreciated.....:)
 
Hello JJ,

JJ said:
Do I have to go into safe mode to the add/remove part?
{E}In safe mode, some of the protective services which these programs use to
ensure that they aren't removed, are not running, so they are easier to
remºve.
Getting into Windows Safe Mode.
http://www.computerhope.com/issues/chsafe.htm
--
I thought U could just go to add/remove and just do a remove.
{E} Try to remove Beta 1 (or any program) going to Add/Remove, after you
rebot, check in Windows/Programs File, you will be for a sorprise, You will
find MSAS with other sud-directories, that is why my sugestion, get ready of
any trace, and CCleaner complete the job.
Is this CC thing something U keep on your machine and use on a reg. basis? >
{E} I, and many users, frecuentle use this program (special the Issues), and
I like it, because is safe, efective and fast. I run CCleaner twice, because
still on the second run, sometimes find more junk. (No all the time, but I
like be sure)
--
I quote plun--a regular contributor here:

This is a standard question about CCleaner so it´s answered many times.

The first time a user run CCleaner this is a common challenge.

Hundreds of MB of junk and hundreds of registry faults. But CCleaner is
safe and also saves a registrybackup.

It´s just to remove this junkyard an start over including a clean Index.dat
and no cookies and thats great.

9 million downloads now ;)
--
Remove temp & unused files
Download Ccleaner
http://download.ccleaner.com/download119bin.asp
Check for updates now....
http://forum.ccleaner.com/index.php?showtopic=1504

This needs to be run in safe mode.

Run the above remover in safe mode on all 3 settings(windows,apps & issues)
and clear anything found reboot and see if it still exists.

Registry

CCleaner even has a built-in Registry Cleaner. It's not the best (not
CCleaner's main function), but it will find invaild registry entries that
most Registry Cleaners will not. Unlike the Disk Cleaners with a Registry
Cleaner, CCleaner does really fast scanning for Registry Issues. The reason
is CCleaner doesn't want to effect Windows performance or effect any
applications. It's better to be safe than sorry!
--

I hope this information is helpful.

Happy Holiday JJ

Еиçеl


---
 
I use CCleaner on auto so that it runs every time I reboot, and I run it
every few hours if my computer has been on.

What's the removial process if you run Windows 2000 Pro as far as files
to delete from the system32 directory?
 
Well that is going to be a major challenge for me, I am not familiar at all
with taking things off, especially in safe mode. I know when I had the
trojans and had to download a few things like Ewido (sp.?) etc., even after I
deleted them in add/remove I am still finding remnants here and there. Oh
well, I'll just have to wait till I can contact my nephew to see what to do.
Knowing my luck, I will really screw this computer up. From what I read, I
guess CC has to be run in safe mode also, so guess that isn't going to help
me for future cleaning either. Oh I LOVE being a computer dummy...LOL

Thanx for the help and enjoy your holiday....:)
 
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