Uninstalling a program from vista

  • Thread starter Thread starter borg
  • Start date Start date
B

borg

I had a Kensington mouse that quit working. i bought a new mouse, different
brand, and I am unable to install the software because the old Kensington
Mouseworks program is still on my computer.

The problem is I can't get the Kensington program to uninstall. When I go to
the control panel, uninstall program, I get an error message.
SetupDLL\SetupDLL.cpp (462)
Click to expand...

Does anyone know what I need to do to get this program to uninstall.

Thank you for any help you can give me.
 
The standard procedure when you can not uninstall a program (usually due to
missing files) is to reinstall to the same location and "then" uninstall the
program.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
 
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