uninstaller cleanup utility.

  • Thread starter Thread starter Rodney Brown
  • Start date Start date
R

Rodney Brown

Please help. I am trying to find a utility that software
support told me existed but I can't seem to find it
anywhere. He said that it's called uninstaller cleanup
utility. He said that what it does is that will clean out
hidden files and it will also clean the registry. I have a
program that was installed and uninstalled several months
ago and now I need the program again but because it has
been installed Windows is saying that it can't be
reinstalled until it's removed but it's not in the
Add/Remove Programs list.
Thanks in advance for your help.
Sincerely,
Rodney Brown
 
I believe you need to have that type of utility in place when you install
the program so that it knows what has been placed where. You might try
looking for references to the program in the registry and remove them.
BACKUP FIRST!! You might also look in your "program files" folder and see if
there are any files left over from your first install. HTH.
Louis
 
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