Uninstalled Symantec AV--now cannot see downloag buttons

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G

Guest

Dell 4400, WXP Home/SP2, IE6

Unistalled Symantec AV prior to switching to McAfee. Now I cannot see
certain buttons, esp "Download" on any site. Also, Windows update will not
load.

Any suggestions/help?
 
Hi,
Norton/Symantec software (frequently) doesn't uninstall cleanly. Try the
removal tool at
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Then, the ie-rereg tool at
Internet Explorer FAQ - Repair IE6 on Windows XP SP2:
http://iefaq.info/index.php?action=artikel&cat=24&id=31&artlang=en may
repair IE6.

I would make sure that IE works properly before installing another antivirus
or security suite. I'm not sure that I would choose McAfee or Norton.

Roll your own Free Security Suite - CastleCopsWiki:
http://wiki.castlecops.com/Roll_your_own_Free_Security_Suite

Did you also post this question to microsoft.public.windows.mediacenter
today? A nearly identical message was posted in that newsgroup. (Just
wondering)

Hope this helps,
Don
[MS MVP- IE]
 
Hi Jay - See here first: http://basconotw.mvps.org/SymRem.htm

This is also useful: http://forum.kaspersky.com/index.php?showtopic=5233

Then:

Norton NIS or Firewall Uninstall - do everything but the reinstall stuff.
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636


Take a look here for the AV removal tool:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606
(Click on the little + signs to read the detailed instructions) For manual
removal, it may also depend on your OS. See at the end of this document for
appropriate links.

You may want to try their removal tool in compatibilty mode before trying
the manual uninstall, above. See here:
http://service1.symantec.com/SUPPOR...567ac0063608c&dtype=&prod=&ver=&osv=&osv_lvl=

or http://tinyurl.com/yuevl



--
Regards, Jim Byrd, MVP, DTS, ASVOP
My Blog, Defending Your Machine,
http://defendingyourmachine.blogspot.com/



In Jay F <[email protected]> typed:
|| Dell 4400, WXP Home/SP2, IE6
||
|| Unistalled Symantec AV prior to switching to McAfee. Now I cannot
|| see certain buttons, esp "Download" on any site. Also, Windows
|| update will not load.
||
|| Any suggestions/help?
|| --
|| Jay F
 
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