uninstallaion help

[lovingmingo]

I'm trying to uninstall the morpheus program (music and movies) and my
computer is telling me that the program is running and can't uninstall when
it is. but its not running i've got it off my screen and everything but i
can't seem to uninstall it. i dont see it running anywhere what do i do i
want ot get it out of my computer please help

 

[simon42]

Hi LovingMingo,

Open the Task Manager, (Press CTRL+SHIFT+ESC or right click Task Bar ->
Task Manager), and click on the Processes tab. Click on any
Morpheus.exe listed to highlight it, and click End Process. Now try to
uninstall it.

Shawn


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I know just how you feel, same thing happened to me, in my case it took

over my google toolbar, that horrible feeling of being invaded.
tried system restore - it didn't work. tried to uninstall the programme- got
the message'Morpheus detected to be running', not to my knowledge I thought.
Looked into finding 'last good configuration' decided it was too risky
unless you knew what you were doing.
Spent a sleepless night (I exagerate slightly)
Anyway decided to look at things afresh - noticed the little Morpheus icon
in the bottom right corner - decided to investigate. gave it a right click.
options popped up. Can't remember exactly what I did but remember one of
options said 'active'.
So unticked every box in 'preferences' and I think managed to de-activate it.
Anyway when I went to uninstall it, this time no problem.
Hope this might be some help if not too late....

 

[debschevcavl]

debschevcavl thank you much it worked

over my google toolbar, that horrible feeling of being invaded.
tried system restore - it didn't work. tried to uninstall the programme- got
the message'Morpheus detected to be running', not to my knowledge I thought.
Looked into finding 'last good configuration' decided it was too risky
unless you knew what you were doing.
Spent a sleepless night (I exagerate slightly)
Anyway decided to look at things afresh - noticed the little Morpheus icon
in the bottom right corner - decided to investigate. gave it a right click.
options popped up. Can't remember exactly what I did but remember one of
options said 'active'.
So unticked every box in 'preferences' and I think managed to de-activate it.
Anyway when I went to uninstall it, this time no problem.
Hope this might be some help if not too late....