Uninstall update

  • Thread starter Thread starter george watson
  • Start date Start date
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george watson

Win 98 H P scanner 4200C is not compatible with win xp. I found update that
says it is compatible with most windows. I tried to install but got a
message that it might damage my computer. I uninstalled the old
software,but now I get a message { this program updates your H P scanning
software} each time I start the computer.
I have not found a way to delete or remove this message.
I don't know much about computers so hope someone can give me advece.
George
 
george watson said:
Win 98 H P scanner 4200C is not compatible with win xp. I found update that
says it is compatible with most windows. I tried to install but got a
message that it might damage my computer. I uninstalled the old
software,but now I get a message { this program updates your H P scanning
software} each time I start the computer.
I have not found a way to delete or remove this message.
Click to expand...

See "How to Restore the Operating System to a Previous State in
Windows XP" (http://support.microsoft.com/?kbid=306084).
 
Thanks for help Thorsten. For some reason I was not able to restore. possibly
the date is too far back. I have foune the file in folder c:\sj655. I tried
to delete, but get this message {cannot delete update: access is denied. make
sure the disk is not full or write protected and that the file is not
currently in use}. The file is not write protected and I close the window
when it opens, so don't guess it is in use.
Hope this information is some help in solving my problem.
Many thanks for your help.
 
George said:
Thanks for help Thorsten. For some reason I was not able to restore. possibly
the date is too far back. I have foune the file in folder c:\sj655. I tried
to delete, but get this message {cannot delete update: access is denied. make
sure the disk is not full or write protected and that the file is not
currently in use}. The file is not write protected and I close the window
when it opens, so don't guess it is in use.
Click to expand...

Try to delete the file/folder from the Safe Mode: "A Description of
the Safe Boot Mode Options in Windows XP"
(http://support.microsoft.com/?kbid=315222).
 
I would like to thank microsoft for newsgroups and the members for their
participation, and a thank you very,very much Thorsten for the answer to my
problem. From Safe Mode I was able to go back to the file and select it then
delete.
Thanks very much!!
 
George said:
I would like to thank microsoft for newsgroups and the members for their
participation, and a thank you very,very much Thorsten for the answer to my
problem. From Safe Mode I was able to go back to the file and select it then
delete.
Thanks very much!!
Click to expand...

You are welcome.
 
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