Windows XP uninstall sp2

terryco

terryco

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a few days ago i posted that my printer spool will no longer turn on and my wireless key board stopped working at the same time, i was infected with several trojans and hacktools i tried to repair using the xp install disc but there have been so many updates since i installed it i get the message you are running a newer version and that if i delete the current version all will be lost. i am not blameing xp2 because i have had it for some time, but my question is if i delete xp2 will i then be able to repair the spooler service with my old xp disc. if this is the case how do i delete it? gratefull for any help
 
thanks for reply, my pc is clean now. ill take your advice and leave it a few days,and see if theres any more replys thanks again
 
terryco said:
thanks for reply, my pc is clean now. ill take your advice and leave it a few days,and see if theres any more replys thanks again
Click to expand...

How are you trying to repair spooler?
 
i have not tried repairing it i am just trying to turn it on and get a message "could not start the print service on local computer error 1075 the dependency service does not exist or has been marked for deletion" the feedback i got from the forum was that it would be difficult to do, and might be better to do a clean install. i read on google it is common on lexmark printers,if you know of a way i would be gratefull to hear from you
 
Go to start>run> type MSCONFIG in the box> ok > services> make sure the box for spooler is ticked > apply > restart the pc.
 
i have tried this allready and still get the message,as shown before. it is ticked and on auto start but will not go,i cant do a restrore because when they stopped working, i scanned with norton and there was some files that could not be deleted,quarentined or cleaned,and on their advice i turned off system restore and downloaded the latest virus definitions.when i turned restore back on all restore points are cancelled gratefull for any more tips.
 
Ok so you seem to possibly have a virus, now go to this site http://securityresponse.symantec.com/avcenter/tools.list.html and download all the removal tools, follow the instructions Turn of Restore then run them it will take time,

I would reinstall XP myself it would save a lot of time and trouble.

When I see the trade name Lexmark I cringe!!!!!!!!!!!!!!!!! Their support is pathetic, their products are pathetic, now answer me this why are the prices dropping every day on Lexmark products? I have my opinion as to why?

Lexmark are absolutely RUBBISH and fail to sell hence, two Years ago all in one £149.99 the same model today £48.99 or less, go for Canon every time.

Good luck.
 
Howdy - Some more tips for you to try regarding possible infection - Download, install and update Ewido security suite Let it run a full system scan and delete anyting it finds, then run an online scan at Trend Micro This will take some time to run thorough. I myself would leave the system restore alone, A corrupt system restore is better than none at all, once you have got rid of your infection then you can re-set your resore points by disabling it, rebooting, then re-enabling it again.
 
i have tried all these things that are being suggested. i posted a few days ago now and members of this forum offered me the same advice.i used ewido and trend micro and many trojans and hack tools were found and deleted,and as i said i have now lost all restore points because i turned it off to get the latest updates from norton. what i am now trying to find out is.if i uninstal xp 2 would i then be able to use my xp install disc to repair.i cant do this now because i am running a newer version than that on the disc because of all the auto updates.thanks for your help so far and i would be gratefull for more advice
 
It appears that you have a problem with set-up due to deletion I would say a complete reinstall?

You will have to save all the important things i.e. photos etc: to disc, reboot > enter bios> hit F2 -F11 or whatever for your MOBO do this before it starts> when the bios appears enter Boot sequence> now first boot from DVD/CD rom > disable all the others> insert XP disc> hit F10 to save> now follow the instructions that appear on screen read the following.

Setting up your Operating System on a new and/or upgrade PC from the point of having fully installed the components and they are functioning correctly.

  • Start the computer and enter BIOS
  • Set date and time [this is important if you have upgraded your PC and also used the OS disk before].
  • Now set your boot formation as follows 1st boot CD ROM or DVD
  • Disable ALL the other boot devices.
  • Press F10 to save your settings in BIOS.
  • Insert your OS disk
  • Install and follow the instructions setting you desired preferences, authentic windows key/language/country Etc:
  • Upon completion of the set up restart the PC.
Now install the required drivers sound/LAN/Etc:

When it is set up re-enter bios and set HDD to 1st boot then the others CD/DVD etc:
 
thanks

Thanks for the reply, i think in all an uninstall is the best option. shame just for the sake of a printer. i will have to write down all of your instructions,i cant print them. i must say this is a good forum i have had so many replys to questions that i have asked. i joined geeks to go and never got one bit of help.
 
terryco said:
Thanks for the reply, i think in all an uninstall is the best option. shame just for the sake of a printer. i will have to write down all of your instructions,i cant print them. i must say this is a good forum i have had so many replys to questions that i have asked. i joined geeks to go and never got one bit of help.
Click to expand...


Regarding your printer why go through the same thing again,:( get a dependable one with no problems CANON?:thumb:
Good luck.;)
 
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