Uninstall Norton 2004 help?

  • Thread starter Thread starter john2112
  • Start date Start date
J

john2112

Man am I having trouble.

I had Norton 2003, and foolishly thinking 2004 was better, I got it.
But I also tried the demo of Mcaffee.

When I installed 2004 - the Norton systray icon would not work - I
could never 'Open Norton Antivirus'. I will get an hour glass, then
it will disappear as it was never clicked or right clicked.

So I uninstalled it and reinstalled it. I do not think that worked,
because when I reinstalled it - it did not ask me for a CD key or
anything like that. So it must have read the key that was suppose to
be reinstalled.

Again - it is doing the right thing.

I did go into the registry and deleted any key that said 'norton'.
Some keys I could not delete.

the NAVAPSCV and NPROTECT are running processes - but I cannot run
live update or do a system scan.

How do I start over without wiping out my drive?

Thanks,

JS2112
 
john2112 said:
Man am I having trouble.

I had Norton 2003, and foolishly thinking 2004 was better, I got it.
But I also tried the demo of Mcaffee.

When I installed 2004 - the Norton systray icon would not work - I
could never 'Open Norton Antivirus'. I will get an hour glass, then
it will disappear as it was never clicked or right clicked.

So I uninstalled it and reinstalled it. I do not think that worked,
because when I reinstalled it - it did not ask me for a CD key or
anything like that. So it must have read the key that was suppose to
be reinstalled.

Again - it is doing the right thing.

I did go into the registry and deleted any key that said 'norton'.
Some keys I could not delete.

the NAVAPSCV and NPROTECT are running processes - but I cannot run
live update or do a system scan.

How do I start over without wiping out my drive?

Thanks,

JS2112
Click to expand...

Check out the following article from Symantec's KB.

HTH

http://tinyurl.com/2guc5
 
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