uninstall NIS

  • Thread starter Thread starter spandiv
  • Start date Start date
S

spandiv

Hi,

I have just tried to uninstall an old version of Norton Internet Security to
install a newer one.
My problem : during the uninstall, several error messages appeared
mentioning the impossibility of removing items which I had no other solution
than ignore.
Now that I am trying to install the new version, it refuses saying the old
version has not been properly removed. How can I do ?

Thanks for your help.


Stefan
 
Hi,

I have just tried to uninstall an old version of Norton Internet Security to
install a newer one.
My problem : during the uninstall, several error messages appeared
mentioning the impossibility of removing items which I had no other solution
than ignore.
Now that I am trying to install the new version, it refuses saying the old
version has not been properly removed. How can I do ?
Click to expand...

There is a solution. Depending on which version of Norton you have
there is a removal utility for problematic uninstallations.

For 2003 and before products...
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636

For post 2003 symantec products...
http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
 
Thanks for your help, I will try.

Ian Kenefick said:
There is a solution. Depending on which version of Norton you have
there is a removal utility for problematic uninstallations.

For 2003 and before products...
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2001090510510636

For post 2003 symantec products...
http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=
--
Ian Kenefick
E-Mail: (e-mail address removed)
Our site: http://www.ik-cs.com
My weblog: http://www.ik-cs.com/blogger
Click to expand...
 
Thanks for your help, I will try.
Click to expand...

TO simplify. There are two tools available. One removes certain
versions of Norton product - the other removes other versions of
Norton. Run both if you are unsure.
 
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