Uninstall MS Antispyware Error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I try to uninstall MS antispyware, I get the following error:
"Internal Error 2330 1392" The next line of the message points to the
directory "C:\WINDOWS\Installer\$PatchCache$\Managed\" following by some
random numbers and letters. Any ideas?
 
Hi Sko

Read the followimg and select:
Unregister Windows Installer, and then reregister Windows Installer. To do
this, follow these steps:

1. On the "Start" menu, click "Run:.

2. In the "Open" box, type "msiexec /unreg", and then press ENTER.

3. On the "Start" menu, click "Run".

4. In the "Open" box, type "msiexec /regserver", and then press ENTER.

Method 2

Upgrade to Windows Installer version 2 or newer version. To do this, follow
these steps:

1. Start Microsoft Internet Explorer, and then browse to the following
Microsoft Web site:

http://msdn.microsoft.com/downloads

2. In the left pane tree menu, click "Setup and System Administration", and
then click "Setup".

3. Click "Windows Installer", and then click the appropriate link for your
operating system.

4. Click "Download" to download and install Windows Installer version 2 or
newer version.

Method 3

Use Windows Installer CleanUp Utility to uninstall the failed product.

Description of the Windows Installer CleanUp Utility

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Method 4

The Windows Installer service may disabled on the machine.

1. Go to "Start" -> "Run" , type "services.msc" and press on "Enter" button.

2. Double-click on the service named "Windows Installer".

3. Check the value in the "Startup type:" field. If it's currently set to
"Disabled", then this is the problem. Change it by selecting "Manual" from
the drop-down box.

Method 5

Empty user and system "temp" folders.

1. Empty "%systemdrive%\temp" folder.

2. Empty "%systemdrive%\%windir%\temp" folder.

3. Empty "%systemdrive%\Documents and Settings\%username%\Local
Settings\Temp".

Method 6

Enable Windows Installer Logging and call to PSS support.

How to Enable Windows Installer Logging

http://support.microsoft.com/default.aspx?kbid=223300

How to Enable Windows Installer Logging in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;EN-US;314852

Method 7

Check correct DCOM and System permissions:

http://support.microsoft.com/?id=319624

Method 8

If you just upgrade Windows XP workstation to service pack 2 and the windows
installer problem appear only after this upgrade, please review the following
knowledgebase:

http://support.microsoft.com/default.aspx?scid=kb;en-us;885894

Method 9

Check that the installation path length and environment variables length are
execute
255 characters


Method 10

If you get the message error "Error 1628: Failed to complete script based
install"
And followed the instruction above and it didn’t resolve the problem and you
just create fresh
installation packet by using InstallShiled tool, please disable "Cache
installation on local machine"
option during the installation packet create process.

Method 11

Obtain update MSI Package from the software manufacture.

MORE INFORMATION
The Command-Line Options for the Microsoft Windows Installer Tool Msiexec.exe

http://support.microsoft.com/default.aspx?scid=kb;en-us;314881

Windows Installer 3.1 is available

http://support.microsoft.com/?id=893803

Windows Installer Error Messages

http://msdn.microsoft.com/library/d...si/setup/windows_installer_error_messages.asp

Good luck

Engel
 
I have the same problem except mine is error 101, I think its a registry
error. Got any ideas on that?
 
Hello Tommy

Please follow the thread

Subject: error 101 8/15/2005
By: Kyle In: microsoft.private.security.spyware.announcements

Subject: Error 101 issue needs resolution 9/1/2005
By: Managed Services In:
microsoft.private.security.spyware.announcements

Subject: Microdoft Antispyware (Beta) 10/8/2005 By: Bill In:
microsoft.private.security.spyware.announcements

Subject: Error Message 101 8/15/2005
By: Nat Skinner In: microsoft.private.security.spyware.announcements

Subject: Major MS Anti- Spy problems. Please help 9/29/2005
By: (e-mail address removed) In:
microsoft.private.security.spyware.announcements

Subject: Microsoft Antispyware Error 101 & Error 1904 Module 6/16/2005
By: unknown In: microsoft.private.security.spyware.announcements

Subject: XP SP2 Multiple users, errors. 9/9/2005
By: Rachel In: microsoft.private.security.spyware.announcements

Let us know how it works ºut.

Engel
 
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