"Unidentified network", local but no internet connection.

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G

Guest

Using Vista Ultimate. Just this past Sunday had networking problem start.

On starting Vista, there is no internet connectivity. Network and Sharing
Center shows two networks--Home and Unidentified Network. The only fix that
works is to disable the Unidentified Network , then go to Device Manager and
disable my network card. Then in the graphic of my Home computer and the
internet, click on the red X and go ahead with the Diagnose and Repair dialog
that displays. It tells me that my LAN card is disabled, do I want to enable
it? Click Yes, and it repairs. I can access the internet again.

I reset the cable modem and changed cables, but that didn't solve this
problem.

Does anyoen have any advice?
 
please post the text output of ipconfig /all from an elevated
command prompt.

Using Vista Ultimate. Just this past Sunday had networking problem start.

On starting Vista, there is no internet connectivity. Network and Sharing
Center shows two networks--Home and Unidentified Network. The only fix that
works is to disable the Unidentified Network , then go to Device Manager and
disable my network card. Then in the graphic of my Home computer and the
internet, click on the red X and go ahead with the Diagnose and Repair dialog
that displays. It tells me that my LAN card is disabled, do I want to enable
it? Click Yes, and it repairs. I can access the internet again.

I reset the cable modem and changed cables, but that didn't solve this
problem.

Does anyoen have any advice?
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
It could be the incompatible issue. This post may help,

Vista: unidentified networkThe Network and Sharing center will identify the network as "unidentified network", with limited connectivity. I've checked with motherboard and chipset ...
www.chicagotech.net/netforums/viewtopic.php?p=1377&sid=efd7bb2fe5c9d78c8fafa9d9fb0d00cc


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
Using Vista Ultimate. Just this past Sunday had networking problem start.

On starting Vista, there is no internet connectivity. Network and Sharing
Center shows two networks--Home and Unidentified Network. The only fix that
works is to disable the Unidentified Network , then go to Device Manager and
disable my network card. Then in the graphic of my Home computer and the
internet, click on the red X and go ahead with the Diagnose and Repair dialog
that displays. It tells me that my LAN card is disabled, do I want to enable
it? Click Yes, and it repairs. I can access the internet again.

I reset the cable modem and changed cables, but that didn't solve this
problem.

Does anyoen have any advice?
 
I don't think it is motherboard or chip incompatibility. It was working fine
for months, and only started this behaviour after this weekend's WGA server
outage.
 
Barb Bowman said:
please post the text output of ipconfig /all from an elevated
command prompt.
Click to expand...
Here is the result when the internect can't be connected:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a527:e053:155c:c344%9(Preferred)
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 5:53:18 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:54 PM
Default Gateway . . . . . . . . . : 0.0.0.0
75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DHCPv6 IAID . . . . . . . . . . . : 117444911
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.vt.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>

And here is the result when I disable.enable the LAN card via Device Manager:

MMicrosoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 6:06:00 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:52 PM
Default Gateway . . . . . . . . . : 75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>
 
there is no default gateway in the "bad" state.

I wonder if
http://support.microsoft.com/default.aspx/kb/933872/en-us might
apply?

Barb Bowman said:
please post the text output of ipconfig /all from an elevated
command prompt.
Click to expand...
Here is the result when the internect can't be connected:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a527:e053:155c:c344%9(Preferred)
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 5:53:18 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:54 PM
Default Gateway . . . . . . . . . : 0.0.0.0
75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DHCPv6 IAID . . . . . . . . . . . : 117444911
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.vt.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>

And here is the result when I disable.enable the LAN card via Device Manager:

MMicrosoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 6:06:00 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:52 PM
Default Gateway . . . . . . . . . : 75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>
Click to expand...
--

Barb Bowman
MS Windows-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
I downloaded the update, but when I started it, Windows tells me that "This
update does not apply to your system."
 
As said this is the router/modem/NIC incompatible with the Vista. When the computer turn on IPv6 can't receive the default gateway which is 0.0.0.0 so that you can not access the Internet. However, afar repairing, the default gateway is setup to Default Gateway . . . . . . . .. . : 75.68.168.1. the solution could be as simple as sizable the IPv6.


Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com


Barb Bowman said:
please post the text output of ipconfig /all from an elevated
command prompt.
Click to expand...
Here is the result when the internect can't be connected:
Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a527:e053:155c:c344%9(Preferred)
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 5:53:18 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:54 PM
Default Gateway . . . . . . . . . : 0.0.0.0
75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DHCPv6 IAID . . . . . . . . . . . : 117444911
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : isatap.hsd1.vt.comcast.net.
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>

And here is the result when I disable.enable the LAN card via Device Manager:

MMicrosoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\Steve>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : TheGoldenCompass
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.vt.comcast.net.

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-2F-1E-82-21
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 75.68.170.77(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Tuesday, August 28, 2007 6:06:00 PM
Lease Expires . . . . . . . . . . : Friday, August 31, 2007 11:14:52 PM
Default Gateway . . . . . . . . . : 75.68.168.1
DHCP Server . . . . . . . . . . . : 68.87.71.16
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection*:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . :
fe80::200:5efe:75.68.170.77%10(Preferred)

Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 2:

Connection-specific DNS Suffix . : hsd1.vt.comcast.net.
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Temporary IPv6 Address. . . . . . : 2002:4b44:aa4d::4b44:aa4d(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 68.87.71.226
68.87.73.242
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Steve>
 
I downloaded the correct version; checking Control Panel, it seems that the
update had already been applied.
 
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