Unhandled exception error when trying to create a new account

  • Thread starter Thread starter dallison3
  • Start date Start date
D

dallison3

When I try to create a new account in BCM, I am able to fill in all the
info until I have ask to create a new account. At that point it asks
me to save and then repeats this process over and over. I reinstalled
BCM all my prior contacts are there I just cannot add any new ones and
after this happens I cannot send email in outlook at the New button is
no longer highlighted or available.

Any help would be greatly appreciated.

thanks,
Dewey
 
I am getting Unhandled Exceptions several times per day. The full text
follows. Any suggestions on how to troubleshoot this would be appreciated.

-------
System.AccessViolationException: Attempted to read or write protected
memory. This is often an indication that other memory is corrupt.
at System.Drawing.SafeNativeMethods.Gdip.GdipDrawLineI(HandleRef
graphics, HandleRef pen, Int32 x1, Int32 y1, Int32 x2, Int32 y2)
at System.Drawing.Graphics.DrawLine(Pen pen, Int32 x1, Int32 y1, Int32
x2, Int32 y2)
at System.Windows.Forms.DataGridViewCell.PaintBorder(Graphics graphics,
Rectangle clipBounds, Rectangle bounds, DataGridViewCellStyle cellStyle,
DataGridViewAdvancedBorderStyle advancedBorderStyle)
at
System.Windows.Forms.DataGridViewColumnHeaderCell.PaintPrivate(Graphics g,
Rectangle clipBounds, Rectangle cellBounds, Int32 rowIndex,
DataGridViewElementStates dataGridViewElementState, Object formattedValue,
DataGridViewCellStyle cellStyle, DataGridViewAdvancedBorderStyle
advancedBorderStyle, DataGridViewPaintParts paintParts, Boolean paint)
at System.Windows.Forms.DataGridViewColumnHeaderCell.Paint(Graphics
graphics, Rectangle clipBounds, Rectangle cellBounds, Int32 rowIndex,
DataGridViewElementStates dataGridViewElementState, Object value, Object
formattedValue, String errorText, DataGridViewCellStyle cellStyle,
DataGridViewAdvancedBorderStyle advancedBorderStyle, DataGridViewPaintParts
paintParts)
at System.Windows.Forms.DataGridViewCell.PaintWork(Graphics graphics,
Rectangle clipBounds, Rectangle cellBounds, Int32 rowIndex,
DataGridViewElementStates cellState, DataGridViewCellStyle cellStyle,
DataGridViewAdvancedBorderStyle advancedBorderStyle, DataGridViewPaintParts
paintParts)
at System.Windows.Forms.DataGridView.PaintColumnHeaders(Graphics g,
Rectangle clipBounds, Boolean singleBorderAdded)
at System.Windows.Forms.DataGridView.PaintGrid(Graphics g, Rectangle
gridBounds, Rectangle clipRect, Boolean singleVerticalBorderAdded, Boolean
singleHorizontalBorderAdded)
at System.Windows.Forms.DataGridView.OnPaint(PaintEventArgs e)
at System.Windows.Forms.Control.PaintWithErrorHandling(PaintEventArgs e,
Int16 layer, Boolean disposeEventArgs)
at System.Windows.Forms.Control.WmPaint(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.DataGridView.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.190 (QFE.050727-1900)
CodeBase:
file:///C:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.OutlookAddIn
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.BusinessSolutions.eCRM.OutlookAddIn/3.0.0.0__31bf3856ad364e35/Microsoft.BusinessSolutions.eCRM.OutlookAddIn.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Iris.Mapi.MessageStore
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Iris.Mapi.MessageStore/3.0.0.0__31bf3856ad364e35/Iris.Mapi.MessageStore.dll
----------------------------------------
Microsoft.Interop.Mapi.Interfaces
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.Interop.Mapi.Interfaces/3.0.0.0__31bf3856ad364e35/Microsoft.Interop.Mapi.Interfaces.dll
----------------------------------------
BusinessLayer
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/BusinessLayer/3.0.0.0__31bf3856ad364e35/BusinessLayer.dll
----------------------------------------
BCMRes
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/BCMRes/3.0.0.0__31bf3856ad364e35/BCMRes.dll
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
office
Assembly Version: 12.0.0.0
Win32 Version: 12.0.4518.1014
CodeBase:
file:///C:/WINDOWS/assembly/GAC/office/12.0.0.0__71e9bce111e9429c/office.dll
----------------------------------------
BCMCommon
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/BCMCommon/3.0.0.0__31bf3856ad364e35/BCMCommon.dll
----------------------------------------
Microsoft.Office.Interop.Outlook
Assembly Version: 12.0.0.0
Win32 Version: 12.0.4518.1014
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Microsoft.Office.Interop.Outlook/12.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.Outlook.dll
----------------------------------------
Microsoft.Interop.Mapi.PropTags
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.Interop.Mapi.PropTags/3.0.0.0__31bf3856ad364e35/Microsoft.Interop.Mapi.PropTags.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.DataSync
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.BusinessSolutions.eCRM.DataSync/3.0.0.0__31bf3856ad364e35/Microsoft.BusinessSolutions.eCRM.DataSync.dll
----------------------------------------
msvcm80
Assembly Version: 8.0.50727.762
Win32 Version: 8.00.50727.762
CodeBase:
file:///C:/WINDOWS/WinSxS/x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.762_x-ww_6b128700/msvcm80.dll
----------------------------------------
Microsoft.Interop.Mapi.Impl
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.Interop.Mapi.Impl/3.0.0.0__31bf3856ad364e35/Microsoft.Interop.Mapi.Impl.dll
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
BusinessLayer.resources
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/Program%20Files/Microsoft%20Small%20Business/Business%20Contact%20Manager/en-US/BusinessLayer.resources.DLL
----------------------------------------
BCMRes.resources
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/Program%20Files/Microsoft%20Small%20Business/Business%20Contact%20Manager/en-US/BCMRes.resources.DLL
----------------------------------------
Extensibility
Assembly Version: 7.0.3300.0
Win32 Version: 7.00.9466
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Extensibility/7.0.3300.0__b03f5f7f11d50a3a/Extensibility.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils/3.0.0.0__31bf3856ad364e35/Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.dll
----------------------------------------
Microsoft.VisualBasic
Assembly Version: 8.0.0.0
Win32 Version: 8.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.VisualBasic/8.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
----------------------------------------
stdole
Assembly Version: 7.0.3300.0
Win32 Version: 7.00.9466
CodeBase:
file:///C:/WINDOWS/assembly/GAC/stdole/7.0.3300.0__b03f5f7f11d50a3a/stdole.dll
----------------------------------------
CustomMarshalers
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
----------------------------------------
Microsoft.Interop.eCRM.Ole
Assembly Version: 1.0.0.3
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Interop.eCRM.Ole/1.0.0.3__31bf3856ad364e35/Microsoft.Interop.eCRM.Ole.dll
----------------------------------------
Microsoft.Interop.Mapi.Interfaces.resources
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/Program%20Files/Microsoft%20Small%20Business/Business%20Contact%20Manager/en-US/Microsoft.Interop.Mapi.Interfaces.resources.DLL
----------------------------------------
System.Data
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.190 (QFE.050727-1900)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
----------------------------------------
System.ServiceProcess
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System.ServiceProcess/2.0.0.0__b03f5f7f11d50a3a/System.ServiceProcess.dll
----------------------------------------
System.Transactions
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.mshtml
Assembly Version: 7.0.3300.0
Win32 Version: 7.0.3300.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Microsoft.Office.Interop.OutlookViewCtl
Assembly Version: 12.0.0.0
Win32 Version: 12.0.4518.1014
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Microsoft.Office.Interop.OutlookViewCtl/12.0.0.0__71e9bce111e9429c/Microsoft.Office.Interop.OutlookViewCtl.dll
----------------------------------------
wyx9lyzn
Assembly Version: 3.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.Reports2
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_32/Microsoft.BusinessSolutions.eCRM.Reports2/3.0.0.0__31bf3856ad364e35/Microsoft.BusinessSolutions.eCRM.Reports2.dll
----------------------------------------
Xceed.Grid
Assembly Version: 2.2.201.2
Win32 Version: 2.2.201.2
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Xceed.Grid/2.2.201.2__ba83ff368b7563c6/Xceed.Grid.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.Reports2.resources
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/Program%20Files/Microsoft%20Small%20Business/Business%20Contact%20Manager/en-US/Microsoft.BusinessSolutions.eCRM.Reports2.resources.DLL
----------------------------------------
b20v_fwt
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.42 (RTM.050727-4200)
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.Interop.eCRM.msforms
Assembly Version: 2.0.0.3
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Interop.eCRM.msforms/2.0.0.3__31bf3856ad364e35/Microsoft.Interop.eCRM.msforms.dll
----------------------------------------
Microsoft.Interop.eCRM.MSComCtl
Assembly Version: 2.0.0.3
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.Interop.eCRM.MSComCtl/2.0.0.3__31bf3856ad364e35/Microsoft.Interop.eCRM.MSComCtl.dll
----------------------------------------
Microsoft.Vbe.Interop.Forms
Assembly Version: 11.0.0.0
Win32 Version: 12.0.4518.1014
CodeBase:
file:///C:/WINDOWS/assembly/GAC/Microsoft.Vbe.Interop.Forms/11.0.0.0__71e9bce111e9429c/Microsoft.Vbe.Interop.Forms.dll
----------------------------------------
Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.resources
Assembly Version: 3.0.0.0
Win32 Version: 3.0.5828.0
CodeBase:
file:///C:/Program%20Files/Microsoft%20Small%20Business/Business%20Contact%20Manager/en-US/Microsoft.BusinessSolutions.eCRM.OutlookAddIn.CSUtils.resources.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
<system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.
 
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