Unexpected turn off

  • Thread starter Thread starter Oliver
  • Start date Start date
O

Oliver

My laptop running xp prof will just turn off without
notice not shut down just black out. It is a software
problem as hardware has been checked. I have tried most
things such as system restore and have reinstalled
windows however it still happens. Mainly when installing
news programs or running virus check etc. I have had a
successful run with the virus check so the computer is
clean but how do I stop it short of reformating my hard
disk and reinstaling everything which I would rather not
do?
 
Hi

Go to event log and see for any warning messages
Post back what you have seen in the event logs

BTW, how long you can restart windows after the black out and how long your laptop can run before the black out
If it can run for several hours and then black out but you cannot restart the computer immediately, I would think for hardware/heat problems. Make sure the ventilation duct is not blocked and the cooling fan is running smoothly

Pete


----- Oliver wrote: ----

My laptop running xp prof will just turn off without
notice not shut down just black out. It is a software
problem as hardware has been checked. I have tried most
things such as system restore and have reinstalled
windows however it still happens. Mainly when installing
news programs or running virus check etc. I have had a
successful run with the virus check so the computer is
clean but how do I stop it short of reformating my hard
disk and reinstaling everything which I would rather not
do
 
will do however can't get to the laptop till monday the
black out can happen at anytime I don't think it's
conected with the cpu cooling system as I've had it
checked I can start the system straight away afterwards.
-----Original Message-----
Hi,

Go to event log and see for any warning messages.
Post back what you have seen in the event logs.

BTW, how long you can restart windows after the black
Click to expand...
out and how long your laptop can run before the black out?
If it can run for several hours and then black out but
Click to expand...
you cannot restart the computer immediately, I would think
for hardware/heat problems. Make sure the ventilation duct
is not blocked and the cooling fan is running smoothly.
 
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