Unexpected shutdown

  • Thread starter Thread starter Justin Piatt
  • Start date Start date
J

Justin Piatt

Hello, I am trying to help afriend with his new computer.
He just got Internet service and gets a remote procedure
call shutdown message and his computer restarts. Can
anyone help me? Please?
 
Justin;
DISCONNECT the subject computer from any network IMMEDIATELY.
VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 
This is a symptom of the RPC/DCOM exploit as described in Microsoft
security bulletin MS03-026. Go to
http://www.microsoft.com/security/security_bulletins/ms03-026.asp to
read about this vulnerability.

You need to download the Windows critical update patch 823980 and enable
or install a personal firewall to block TCP and UDP ports 135, 139, and
445. The built-in XP firewall will block these ports by default.

Once you download what you need, disconnect from the network, install
your patch, install your firewall and clean the worm from your system.
For msblast.exe removal instructions, read
http://www.bigblackglasses.com/Article.aspx?Article=342.

Once you are sure your system is clean, you can reconnect to the
Internet. It is very important to address this quickly and to disconnect
as soon as possible. Your system is very vulnerable to further exploits
while the worm is present and you do not want your system involved in
the massive denial-of-service attacks that are coming in the next few
days from the masses of compromised systems.

Download, disconnect, patch, firewall, and clean. Then inspect. When
sure, reconnect.
 
I have got exactly the same problem on my new system. I
get about 20 mins of use before i am kicked out with the
message RPC has unexpectedly had to shut down.

HELP!!
 
Clair;
DISCONNECT the subject computer from any network IMMEDIATELY.

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to repair, closing ports is NOT enough.
Download the patch from the Windows Catalog.
http://support.microsoft.com/?kbid=323166
You want: 823980
You may need to do this at an uninfected computer and burn to CD or
save on floppy.

This is the IMPORTANT fix by Ron Martell:
http://www.bigblackglasses.com/Article.aspx?Article=342

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.
 
Actually, all you have to do is kill msblast.exe and enable the XP
firewall to get some breathing room. Enable your XP firewall from the
connectoid Advanced tab. Then you have some breathing space to download
the patch and update your AV and download a different firewall, if you
like.

But don't leave the worm on your system connected to the Internet. It
might phone home and download a whole raft of new exploits. Meanwhile
it's participating in denial-of-service attacks on Microsoft.
 
Back
Top