unexpected shutdown

  • Thread starter Thread starter gibbsy
  • Start date Start date
G

gibbsy

My WIndows XP pro keeps restarting when i dont tell it to
it says something about the RPC has found some error and
is restarting my computer. The help and support cant tell
me how to stop it does anybody know how it can solve this.

Gibbsy
 
Hi gibbsy,

Sounds like you've been bitten by the MSBlaster worm or the Welchia worm.

Have a look here for information about the Blaster worm and its variants:
http://www.microsoft.com/security/incident/blast.asp

And here is information about the Welchia worm:
http://tinyurl.com/kdp6

You need to d/load and install Security patch KB824146, available here:
http://support.microsoft.com/?kbid=824146#WinXP

Also, d/load and run the Blaster and Welchia worm removal tool:
http://support.microsoft.com/default.aspx?scid=833330


Regards,
 

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