Unexpected kernel mode trap

  • Thread starter Thread starter Christine
  • Start date Start date
C

Christine

I have a windows 2000 system. I downloaded and installed
the Mcafee internet security 6.0. After I installed the
program I keep getting an error message of:
Stop: 0x0000007F (0x00000008, 0x00000000, 0x00000000)
Beginning dump of physical memory
Dumping Physical memory to disk

After this I get a count from 1 to 100. Then the computer
restarts itself and I go back into the dumping physical
memory to disk. I can only get up to the log in screen
before the dump starts. I have a Dell and they tell me it
is because the kernel size for windows 2000 is 12MB. They
believe that the program takes more then 12MB. I need to
find out how to increase the kernal size. Can anyone help
me?
 
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