Unable to use "Update Now" in Windows Update

  • Thread starter Thread starter Michel Heyman
  • Start date Start date
M

Michel Heyman

I disabled Norton Antivirus Auto Protect and then
restarted my computer. Norton Antivirus Auto Protect is
disabled yet I am still unable to use the "Update Now" in
Windows Update. It keeps coming back to the same screen.
What are the solutions? Thank you.
 
Hi Michael

What exactly are you with "update now" referring to? To "Instal now"?
Would you mind posting your Windows Update log? (in c:\winnt\Windows
Update.log)

Thanks and Regards,

Fabio
 
I'm having the same issues on some PCs on my network. Here
is my log.

2003-06-06 09:38:34 16:38:34 Success IUCTL
Starting
2003-06-06 09:38:35 16:38:35 Success IUCTL
Shutting down
2003-06-06 09:38:35 16:38:35 Success IUCTL
Starting
2003-06-06 09:38:35 16:38:35 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-06 09:38:35 16:38:35 Success IUCTL
Current iuengine.dll version: 5.4.3630.2550
2003-06-06 09:38:35 16:38:35 Success IUCTL
Current iuctl.dll version: 5.4.3630.2550
2003-06-06 09:38:35 16:38:35 Success IUENGINE
Starting
2003-06-06 09:38:35 16:38:35 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-06 09:38:35 16:38:35 Success IUENGINE
Determining machine configuration
2003-06-06 09:38:36 16:38:36 Success IUENGINE
Determining machine configuration
2003-06-06 09:38:39 16:38:39 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 09:38:40 16:38:40 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 09:38:40 16:38:40 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 09:38:41 16:38:41 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 09:38:42 16:38:42 Success IUENGINE
Determining machine configuration
2003-06-06 09:38:43 16:38:43 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2003-06-06 09:39:45 16:39:45 Success IUENGINE
Shutting down
2003-06-06 09:39:46 16:39:46 Success IUCTL
Shutting down
2003-06-06 10:07:07 17:07:07 Success IUCTL
Starting
2003-06-06 10:07:08 17:07:08 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-06 10:07:08 17:07:08 Success IUCTL
Current iuengine.dll version: 5.4.3630.2550
2003-06-06 10:07:08 17:07:08 Success IUCTL
Current iuctl.dll version: 5.4.3630.2550
2003-06-06 10:07:08 17:07:08 Success IUENGINE
Starting
2003-06-06 10:07:08 17:07:08 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-06 10:07:08 17:07:08 Success IUENGINE
Determining machine configuration
2003-06-06 10:07:08 17:07:08 Success IUENGINE
Determining machine configuration
2003-06-06 10:07:10 17:07:10 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 10:07:11 17:07:11 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 10:07:11 17:07:11 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 10:07:13 17:07:13 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 10:07:13 17:07:13 Success IUENGINE
Determining machine configuration
2003-06-06 10:07:14 17:07:14 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2003-06-06 10:07:38 17:07:38 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 10:07:39 17:07:39 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2003-06-06 10:07:41 17:07:41 Success IUENGINE
Asynchronous Download started
2003-06-06 10:07:41 17:07:41 Success IUENGINE
Download destination root folder is: C:\WUTemp
2003-06-06 10:07:55 17:07:55 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/q818529_94327511db0b86d509decf6a3becf73.ex
e
2003-06-06 10:07:55 17:07:55 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q818529_IE6_SP1
\q818529.exe
2003-06-06 10:08:07 17:08:07 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/q330994_257f5a9aeead109bc4c764ae1b5b00f.ex
e
2003-06-06 10:08:07 17:08:07 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.Q330994_OEPatch_IE6SP1_32
\q330994.exe
2003-06-06 10:08:09 17:08:09 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q329553_W2K_SP4_X86_EN_express_fcea2041abc
194ebee1dfbe02ffe10a.EXE
2003-06-06 10:08:09 17:08:09 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.Q329553_W2K_SP4_Express_WinSE_44834
\Q329553_W2K_SP4_X86_EN_express.EXE
2003-06-06 10:08:10 17:08:10 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q811493_W2K_SP4_X86_EN_express_4364e070e8c
d74a635b9b50cfce64ed.EXE
2003-06-06 10:08:10 17:08:10 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.811493_W2K_5950_Express_WinSE_38143
\Q811493_W2K_SP4_X86_EN_express.EXE
2003-06-06 10:08:25 17:08:25 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q816093_W2K_SP4_X86_EN_6dc74e8403d51bfe5e2
f60edec2e814.exe
2003-06-06 10:08:25 17:08:25 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.Q816093_JavaVM\Q816093_W2K_SP4_X86_
EN.exe
2003-06-06 10:08:28 17:08:28 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q815021_W2K_sp4_x86_EN_9a078591341a50ffff4
5871a1a087d1.EXE
2003-06-06 10:08:28 17:08:28 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.Q815021_W2K\Q815021_W2K_sp4_x86_EN.
EXE
2003-06-06 10:08:30 17:08:30 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q814033_W2K_SP4_X86_EN_b7ea08873e782a51177
6608eaa9223b.exe
2003-06-06 10:08:30 17:08:30 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q814033_W2KSP4
\Q814033_W2K_SP4_X86_EN.exe
2003-06-06 10:09:13 17:09:13 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q329115_W2K_4FE365F20F6C20C361C240CFE9985C
AA12FD6B21.exe
2003-06-06 10:09:13 17:09:13 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q329115_W2K_5615
\Q329115_W2K.exe
2003-06-06 10:09:20 17:09:20 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q329170_W2K_SP4_B47DCA26E0A9240B88978CFB6F
781BA0BAEEBB09.EXE
2003-06-06 10:09:20 17:09:20 Success IUENGINE
Local path C:\WUTemp\com_microsoft.329170 Security Update
Windows 2000\Q329170_W2K_SP4_X86_EN.exe
2003-06-06 10:09:45 17:09:45 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q810649_W2K_SP4_57B1DB0E13B7082974C3CCD33B
7C36F075DEFC0E.EXE
2003-06-06 10:09:45 17:09:45 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.Q810649_W2K\Q810649_W2K_SP4_X86_EN.
exe
2003-06-06 10:10:09 17:10:09 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q328310_W2K_SP4_C03BCCCAC06C2C34B9D9C58C5B
A4CD300EE60FB3.EXE
2003-06-06 10:10:09 17:10:09 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q328310_W2k_5815
\Q328310_W2K_SP4_X86_EN.exe
2003-06-06 10:10:17 17:10:17 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q331953_W2K_en_3b7e9c72f320ee4c197af87702d
4a6d.exe
2003-06-06 10:10:17 17:10:17 Success IUENGINE
Local path C:\WUTemp\com_microsoft.331953_W2K_5918
\Q331953_W2K_en.exe
2003-06-06 10:10:20 17:10:20 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q810833_W2K_SP4_7BCAD659FA326D4979A3CE9034
300EA83A30F5EC.EXE
2003-06-06 10:10:20 17:10:20 Success IUENGINE
Local path C:\WUTemp\com_microsoft.810833_W2K_SP4_5936
\Q810833_W2K_SP4_X86_EN.exe
2003-06-06 10:10:22 17:10:22 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/JS56_DB18C6EA0F4E8522715BEEA284F6843ECE71D
944.EXE
2003-06-06 10:10:22 17:10:22 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Jscript_
win2K_XP_56_6003\js56nen.exe
2003-06-06 10:10:28 17:10:28 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/q329414_mdacall_x86_6455F9E15D1FD876A354AC
196BCE848B4EA39180.exe
2003-06-06 10:10:28 17:10:28 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q329414_MDAC_2_5_5799
\q329414_mdacall_x86.exe
2003-06-06 10:10:29 17:10:29 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q329834_W2K_SP4_X86_FDD5D57E277E2CC4810A42
11D23FD4AA785BBED4.exe
2003-06-06 10:10:29 17:10:29 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q329834_W2K_SP4_5779
\Q329834_W2K_SP4_X86.exe
2003-06-06 10:10:35 17:10:35 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q324096_W2K_SP4_3EE7AC1F2B262EFE3A712536B4
6B87C60FE2374D.exe
2003-06-06 10:10:35 17:10:35 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q324096_W2K_SP4_5682
\Q324096_W2K_SP4.exe
2003-06-06 10:10:37 17:10:37 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/q323172_W2K_SP4_404B206E85A021F1CC8AC2514D
B0CCF236E63005.exe
2003-06-06 10:10:37 17:10:37 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q323172_W2K_5493
\q323172_W2K_SP4.exe
2003-06-06 10:10:38 17:10:38 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q326830_W2K_SP4_45D6245111244725B4504E53A9
48A45E601529C2.exe
2003-06-06 10:10:38 17:10:38 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q326830_W2K_SP4_5531
\Q326830_W2K_SP4.exe
2003-06-06 10:10:39 17:10:39 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q326886_7FB8E1C6B446CF9E1944B10123991FA1CF
2629A6.exe
2003-06-06 10:10:39 17:10:39 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q326886_W2K_SP4_5582
\Q326886.exe
2003-06-06 10:10:41 17:10:41 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q324380_222BECF8898D0C45018041B18E3AA1A002
E61EA5.exe
2003-06-06 10:10:41 17:10:41 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q324380_W2K_SP4_5476
\Q324380.exe
2003-06-06 10:10:46 17:10:46 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q323255_8FC802688F725BA089ED41483C37CB177B
2D7808.exe
2003-06-06 10:10:46 17:10:46 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q323255_W2K_SP4_5477
\Q323255.exe
2003-06-06 10:10:50 17:10:50 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q318203_C0D4C77CC65C64A062F915DE6FEEF91184
3AFC51.exe
2003-06-06 10:10:50 17:10:50 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q317244_xml30_5247
\Q318203.exe
2003-06-06 10:10:56 17:10:56 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q818043_W2K_SP5_x86_EN_8771f25008d3c5f8c7a
a577b615f619.EXE
2003-06-06 10:10:56 17:10:56 Success IUENGINE
Local path
C:\WUTemp\com_microsoft.818043_Recommended_Update_Win2K_Win
SE_38330\Q818043_W2K_SP5_x86_EN.EXE
2003-06-06 10:10:57 17:10:57 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q328523_W2K_SP4_6090FE29D6585B7013F3EB5E47
EEDC4189D1EC45.exe
2003-06-06 10:10:57 17:10:57 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q328523_W2K_SP4_5675
\Q328523_W2K_SP4.exe
2003-06-06 10:11:19 17:11:19 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q322913_W2K_4A6BB372B885B16B839768621D5D2A
095AEBE163.EXE
2003-06-06 10:11:19 17:11:19 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q322913_W2K_SP4_V3
\Q322913_W2K.exe
2003-06-06 10:11:25 17:11:25 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q811630_W2K_SP4_1AE3DC420E9CD499959B50D11F
76470FC6C6FA8C.EXE
2003-06-06 10:11:25 17:11:25 Success IUENGINE
Local path C:\WUTemp\com_microsoft.811630_W2K_SP4_5916
\Q811630_W2K_SP4_X86_EN.exe
2003-06-06 10:11:27 17:11:27 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/dx90wu_e36eeac823510d92a739d6d626c644f.exe
2003-06-06 10:11:27 17:11:27 Success IUENGINE
Local path C:\WUTemp\com_microsoft.DirectX_9_0\dx90wu.exe
2003-06-06 10:11:29 17:11:29 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/setup_C2171F2DDB41E6F39078294DFEFC909933E4
A23C.exe
2003-06-06 10:11:29 17:11:29 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Euro_Patch_5026
\setup.exe
2003-06-06 10:11:31 17:11:31 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q327269_5F054B00F6AF9E3C6AEA50A26DEFE97588
D3CD27.exe
2003-06-06 10:11:31 17:11:31 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q327269_W2K_SP4_5578
\Q327269.exe
2003-06-06 10:11:53 17:11:53 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/Q322842_9B9FDC6746BAEE66F852AE4E74BA03478C
37A49C.exe
2003-06-06 10:11:53 17:11:53 Success IUENGINE
Local path C:\WUTemp\com_microsoft.Q322842_W2K_SP4_5504
\Q322842.exe
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Downloaded file
http://www.download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/1301318.cab
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Local path C:\WUTemp\PUBNAME.1301318\1301318.cab
2003-06-06 10:11:59 17:11:59 Success IUENGINE
See iuhist.xml for details: Download finished
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Asynchronous Install started
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Asynchronous Install completed startup
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:11:59 17:11:59 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:12:08 17:12:08 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:12:08 17:12:08 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:12:20 17:12:20 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:12:20 17:12:20 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:12:30 17:12:30 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:12:30 17:12:30 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:08 17:13:08 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:08 17:13:08 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:15 17:13:15 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:15 17:13:15 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:21 17:13:21 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:21 17:13:21 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:26 17:13:26 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:26 17:13:26 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:43 17:13:43 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:43 17:13:43 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:13:52 17:13:52 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:13:52 17:13:52 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:00 17:14:00 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:00 17:14:00 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:12 17:14:12 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:12 17:14:12 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:18 17:14:18 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:18 17:14:18 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:24 17:14:24 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:24 17:14:24 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:25 17:14:25 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:25 17:14:25 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:26 17:14:26 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:26 17:14:26 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:31 17:14:31 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:31 17:14:31 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:35 17:14:35 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:35 17:14:35 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:41 17:14:41 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:41 17:14:41 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:45 17:14:45 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:45 17:14:45 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:50 17:14:50 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:50 17:14:50 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:54 17:14:54 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:54 17:14:54 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:59 17:14:59 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:59 17:14:59 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:14:59 17:14:59 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:14:59 17:14:59 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:15:05 17:15:05 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:15:05 17:15:05 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:15:10 17:15:10 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:15:10 17:15:10 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:15:16 17:15:16 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:15:16 17:15:16 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:15:20 17:15:20 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:15:20 17:15:20 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:16:43 17:16:43 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:16:43 17:16:43 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:16:43 17:16:43 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:16:43 17:16:43 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:16:49 17:16:49 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 10:16:49 17:16:49 Success IUENGINE
Installer Command Type: EXE
2003-06-06 10:16:56 17:16:56 Success IUENGINE
Installing CDM item from publisher PUBNAME
2003-06-06 10:16:56 17:16:56 Success IUENGINE
Installer Command Type: INF
2003-06-06 10:27:13 17:27:13 Success IUCTL
Starting
2003-06-06 10:27:13 17:27:13 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-06 10:27:13 17:27:13 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-06-06 10:27:13 17:27:13 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-06-06 10:27:13 17:27:13 Success IUENGINE
Starting
2003-06-06 10:27:13 17:27:13 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-06 10:27:14 17:27:14 Success IUENGINE
Determining machine configuration
2003-06-06 10:27:14 17:27:14 Success IUENGINE
Determining machine configuration
2003-06-06 10:27:17 17:27:17 Success IUENGINE
Shutting down
2003-06-06 11:03:36 18:03:36 Success IUCTL
Shutting down
2003-06-06 11:11:32 18:11:32 Success IUCTL
Starting
2003-06-06 11:11:32 18:11:32 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-06 11:11:33 18:11:33 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-06-06 11:11:33 18:11:33 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-06-06 11:11:33 18:11:33 Success IUENGINE
Starting
2003-06-06 11:11:33 18:11:33 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-06 11:11:33 18:11:33 Success IUENGINE
Determining machine configuration
2003-06-06 11:11:33 18:11:33 Success IUENGINE
Determining machine configuration
2003-06-06 11:11:36 18:11:36 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 11:11:36 18:11:36 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 11:11:36 18:11:36 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 11:11:38 18:11:38 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 11:11:39 18:11:39 Success IUENGINE
Determining machine configuration
2003-06-06 11:11:39 18:11:39 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2003-06-06 11:11:48 18:11:48 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-06 11:11:50 18:11:50 Success IUENGINE
Asynchronous Download started
2003-06-06 11:11:50 18:11:50 Success IUENGINE
Download destination root folder is: C:\WUTemp
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Downloaded file
http://download.windowsupdate.com/msdownload/update/v3-
19990518/cabpool/MPSETUP_23F40129BCF22F838014E4F645E9F18F1E
C4F057.EXE
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Local path C:\WUTemp\com_microsoft.WMPlayer_9_non_XP_5909
\MPSetup.exe
2003-06-06 11:13:12 18:13:12 Success IUENGINE
See iuhist.xml for details: Download finished
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Asynchronous Install started
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Asynchronous Install completed startup
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Installing SOFTWARE item from publisher com_microsoft
2003-06-06 11:13:12 18:13:12 Success IUENGINE
Installer Command Type: EXE
2003-06-06 11:13:47 18:13:47 Success IUENGINE
See iuhist.xml for details: Install finished
2003-06-06 11:14:12 18:14:12 Success IUENGINE
Shutting down
2003-06-06 11:14:12 18:14:12 Success IUCTL
Shutting down
2003-06-17 15:33:13 22:33:13 Success IUCTL
Starting
2003-06-17 15:33:14 22:33:14 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-17 15:33:14 22:33:14 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-06-17 15:33:14 22:33:14 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-06-17 15:33:14 22:33:14 Success IUENGINE
Starting
2003-06-17 15:33:14 22:33:14 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-17 15:33:14 22:33:14 Success IUENGINE
Determining machine configuration
2003-06-17 15:33:14 22:33:14 Success IUENGINE
Determining machine configuration
2003-06-17 15:33:17 22:33:17 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-17 15:33:18 22:33:18 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-17 15:33:18 22:33:18 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-17 15:33:20 22:33:20 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/getmanifest.asp
2003-06-17 15:33:20 22:33:20 Success IUENGINE
Determining machine configuration
2003-06-17 15:33:21 22:33:21 Success IUENGINE
Querying software update catalog from
https://v4.windowsupdate.microsoft.com/consumerdrivers/getm
anifest.asp
2003-06-17 15:33:25 22:33:25 Success IUENGINE
Shutting down
2003-06-17 15:33:25 22:33:25 Success IUCTL
Shutting down
2003-06-17 15:34:14 22:34:14 Success IUCTL
Starting
2003-06-17 15:34:14 22:34:14 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-17 15:34:14 22:34:14 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-06-17 15:34:14 22:34:14 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-06-17 15:34:14 22:34:14 Success IUENGINE
Starting
2003-06-17 15:34:14 22:34:14 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-17 15:34:14 22:34:14 Success IUENGINE
Determining machine configuration
2003-06-17 15:34:14 22:34:14 Success IUENGINE
Determining machine configuration
2003-06-17 15:34:16 22:34:16 Success IUENGINE
Shutting down
2003-06-17 15:34:26 22:34:26 Success IUCTL
Shutting down
2003-06-18 15:19:42 22:19:42 Success CDM
Starting
2003-06-18 15:19:43 22:19:43 Success CDM
Shutting down
2003-06-18 15:20:04 22:20:04 Success CDM
Starting
2003-06-18 15:20:04 22:20:04 Success CDM
Shutting down
2003-06-18 15:20:55 22:20:55 Success CDM
Starting
2003-06-18 15:20:55 22:20:55 Success CDM
Shutting down
2003-06-18 15:21:06 22:21:06 Success CDM
Starting
2003-06-18 15:21:06 22:21:06 Success CDM
Shutting down
2003-06-20 08:54:38 15:54:38 Success IUCTL
Starting
2003-06-20 08:54:39 15:54:39 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-06-20 08:54:39 15:54:39 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-06-20 08:54:39 15:54:39 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-06-20 08:54:39 15:54:39 Success IUENGINE
Starting
2003-06-20 08:54:39 15:54:39 Success IUCTL
Windows Update Web Site has a valid address:
http://v4.windowsupdate.microsoft.com/en/default.asp
2003-06-20 08:54:39 15:54:39 Success IUENGINE
Determining machine configuration
2003-06-20 08:54:39 15:54:39 Success IUENGINE
Determining machine configuration
2003-06-20 08:54:47 15:54:47 Success IUENGINE
Shutting down
2003-06-20 08:54:47 15:54:47 Success IUCTL
Shutting down
2003-09-16 14:53:38 21:53:38 Success IUCTL
Starting
2003-09-16 14:53:38 21:53:38 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-16 14:53:38 21:53:38 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-16 14:53:38 21:53:38 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-16 14:53:38 21:53:38 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-16 14:53:38 21:53:38 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-16 14:53:38 21:53:38 Success IUENGINE
Starting
2003-09-16 14:53:38 21:53:38 Success IUENGINE
Shutting down
2003-09-16 14:53:40 21:53:40 Success IUCTL
Shutting down
2003-09-22 10:53:34 17:53:34 Success IUCTL
Starting
2003-09-22 10:53:34 17:53:34 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:53:35 17:53:35 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:53:35 17:53:35 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:53:35 17:53:35 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:53:35 17:53:35 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:53:35 17:53:35 Success IUENGINE
Starting
2003-09-22 10:53:35 17:53:35 Success IUENGINE
Shutting down
2003-09-22 10:53:38 17:53:38 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:53:38 17:53:38 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:53:38 17:53:38 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:53:38 17:53:38 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:53:38 17:53:38 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:53:38 17:53:38 Success IUENGINE
Starting
2003-09-22 10:53:38 17:53:38 Success IUENGINE
Shutting down
2003-09-22 10:53:42 17:53:42 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:53:42 17:53:42 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:53:42 17:53:42 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:53:42 17:53:42 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:53:42 17:53:42 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:53:42 17:53:42 Success IUENGINE
Starting
2003-09-22 10:53:42 17:53:42 Success IUENGINE
Shutting down
2003-09-22 10:53:50 17:53:50 Success IUCTL
Shutting down
2003-09-22 10:54:19 17:54:19 Success IUCTL
Starting
2003-09-22 10:54:19 17:54:19 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:54:19 17:54:19 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:54:19 17:54:19 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:54:19 17:54:19 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:54:19 17:54:19 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:54:19 17:54:19 Success IUENGINE
Starting
2003-09-22 10:54:19 17:54:19 Success IUENGINE
Shutting down
2003-09-22 10:54:24 17:54:24 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:54:24 17:54:24 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:54:24 17:54:24 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:54:24 17:54:24 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:54:24 17:54:24 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:54:24 17:54:24 Success IUENGINE
Starting
2003-09-22 10:54:24 17:54:24 Success IUENGINE
Shutting down
2003-09-22 10:54:36 17:54:36 Success IUCTL
Downloaded iuident.cab from
http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-22 10:54:36 17:54:36 Success IUCTL
Current iuengine.dll version: 5.4.3630.2554
2003-09-22 10:54:36 17:54:36 Success IUCTL
IUEngine needs update to 5.4.3790.14
2003-09-22 10:54:36 17:54:36 Success IUCTL
Current iuctl.dll version: 5.4.3630.2554
2003-09-22 10:54:36 17:54:36 Success IUCTL
IUCtl needs update to 5.4.3790.14
2003-09-22 10:54:36 17:54:36 Success IUENGINE
Starting
2003-09-22 10:54:36 17:54:36 Success IUENGINE
Shutting down
2003-09-22 10:54:38 17:54:38 Success IUCTL
Shutting down
 
I was having the same problem on W2000 Professional so I downloaded the
iuengine stuff manually and am now getting messages that say I don't have
Admin rights (I most certainly do). Here's a section of my log file:

2003-09-25 12:14:22 16:14:22 Success IUENGINE Starting
2003-09-25 12:14:23 16:14:23 Success IUENGINE Shutting down
2003-09-25 12:14:33 16:14:33 Success IUCTL Shutting down
2003-09-25 12:15:04 16:15:04 Success IUCTL Starting
2003-09-25 12:15:04 16:15:04 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-25 12:15:04 16:15:04 Success IUCTL Current
iuengine.dll version: 5.4.3630.2554
2003-09-25 12:15:04 16:15:04 Success IUCTL IUEngine needs
update to 5.4.3790.14
2003-09-25 12:15:04 16:15:04 Success IUCTL Current iuctl.dll
version: 5.4.3630.2554
2003-09-25 12:15:04 16:15:04 Success IUCTL IUCtl needs update
to 5.4.3790.14
2003-09-25 12:15:04 16:15:04 Success IUENGINE Starting
2003-09-25 12:15:04 16:15:04 Success IUENGINE Shutting down
2003-09-25 12:15:24 16:15:24 Success IUCTL Downloaded
iuident.cab from http://windowsupdate.microsoft.com/v4/ to C:\Program
Files\WindowsUpdate\V4
2003-09-25 12:15:24 16:15:24 Success IUCTL Current
iuengine.dll version: 5.4.3630.2554
2003-09-25 12:15:24 16:15:24 Success IUCTL IUEngine needs
update to 5.4.3790.14
2003-09-25 12:15:24 16:15:24 Success IUCTL Current iuctl.dll
version: 5.4.3630.2554
2003-09-25 12:15:24 16:15:24 Success IUCTL IUCtl needs update
to 5.4.3790.14
2003-09-25 12:15:24 16:15:24 Success IUENGINE Starting
2003-09-25 12:15:24 16:15:24 Success IUENGINE Shutting down
2003-09-25 12:26:11 16:26:11 Success IUCTL Shutting down

Bill B
 
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