Unable to Use or Fix Explorer

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Guest

My son by error allowed trojon horse program to take over my PC. I have used my mcafee software to remove the programs. However, since this happened I have been unable to get iexplorer working. My outlook, netscape and even by quicken have no problem accessing the internet. I have attempted to re-install Explorer. I have even re-installed XP over top of my current XP. I'm at a lose of my next step. Short of reformating and starting again.
 
Can you remember the name of whichever trojan was installed?

--
Regards

Steven Burn
Ur I.T. Mate Group
www.it-mate.co.uk

Keeping it FREE!

Disclaimer:
I know I'm probably wrong, I just like taking part ;o)


Rodnix said:
My son by error allowed trojon horse program to take over my PC. I have
Click to expand...
used my mcafee software to remove the programs. However, since this
happened I have been unable to get iexplorer working. My outlook, netscape
and even by quicken have no problem accessing the internet. I have
attempted to re-install Explorer. I have even re-installed XP over top of
my current XP. I'm at a lose of my next step. Short of reformating and
starting again.
 
porn king - was the name - I believe----- Steven Burn wrote: ----

Can you remember the name of whichever trojan was installed

-
Regard

Steven Bur
Ur I.T. Mate Grou
www.it-mate.co.u

Keeping it FREE

Disclaimer
I know I'm probably wrong, I just like taking part ;o


Rodnix said:
My son by error allowed trojon horse program to take over my PC. I hav
Click to expand...
used my mcafee software to remove the programs. However, since thi
happened I have been unable to get iexplorer working. My outlook, netscap
and even by quicken have no problem accessing the internet. I hav
attempted to re-install Explorer. I have even re-installed XP over top o
my current XP. I'm at a lose of my next step. Short of reformating an
starting again.
 
My son by error allowed trojon horse program to take over my PC. I have used my mcafee software to remove the programs. However, since this happened I have been unable to get iexplorer working. My outlook, netscape and even by quicken have no problem accessing the internet. I have attempted to re-install Explorer. I have even re-installed XP over top of my current XP. I'm at a lose of my next step. Short of reformating and starting again.
Click to expand...

If Internet Explorer is the only problem there should be no need to
reinstall the operating system.

By re-install Explorer, did you do Control Panel - Add or Remove
Programs - Add/Remove Windows Components?

I would bet you have a browser hijack. That's spyware, not a virus.
You need HijackThis, Spybot S&D, and expert advice at SWI Forums (all
free). Complete instructions are available at:
http://forums.spywareinfo.com/index.php?showtopic=5187

Cheers,

Chuck
I hate spam - PLEASE get rid of the spam before emailing me!
Paranoia comes from experience - and is not necessarily a bad thing.
 
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