unable to use customized form

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I click on the contact customized form I created, I get this message "A
form required to view this message cannot be displayed - contact your
administrator".

Please help!!

Thank you!!!
 
Have you tried clearing the forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
yes. and it still does that.

Sue Mosher said:
Have you tried clearing the forms cache?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
What exactly are you clicking on? An item you created with the form? Where is the form published? Where is the item stored?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
If I look at the contact folder in my list view, I right click on the
contacts form and go to properties then select the form from "when posting to
this folder use:". The form is stored under the personal forms library. I
believe this is happening because I don't have it saved in the correct area.

Thank you!
 
That still doesn't tell us exactly what you're doing that results in the error message. Also, can you create a new item using the Tools | Forms | Choose Form command and picking the form from your Personal Forms library?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
When I click on the contacts folder and select New I get that message that
says it can't find the form and contact our Administrator.

I don't want to create a new form, it took me hours to create the one I
already have.

Thank you!
 
I didn't ask you to create a new form. I asked you to create a new item using the form you have already published to the Personal Forms library. Please try this.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
ok, Yes, I can create a new item using the Tools | Forms | Choose Form
command and picking the form from your Personal Forms library.

Thank you!
 
You might want to try publishing the form to the contacts folder where you want to use it.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Instructions on publishing forms are in Help. Use the Tools | Forms | Publish Form command and choose the contacts folder as the destination.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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