Unable to use Contacts in Outlook 2003

  • Thread starter Thread starter Ross_R
  • Start date Start date
R

Ross_R

I installed Office 2003 on my new Vista machine and used teh transfer utility
to preserve settings and data. When I select Contacts, all of my contacts
appear. When I try to select TO, CC or BCC the contacts window comes up blank.

I tried going to properties for the contacts folder to set it as an address
book, but that is not permitted (greyed out).

When I go to tools --> email accounts --> view or change existing
directories or address books, Outlook Address Book appears as type MAPI. If I
select change, I am shown a window indicating that I have no address books.

How can I get my Contacts from the outlook.pst file to appear as an address
book?
 
Posted here countless times. You cannot use Windows Easy Transfer with
Outlook. Your profile is corrupt. You must create a new Outlook profile and
use the supported method for migrating your data file: Open the file in your
new profile and designate it as your default.
 
Russ - I uninstalled and re-installed Outlook and manyally copied my
outlook.pst file over. I can see the contacts in the contacts view but still
cannot see any address book entries, not can I add one as I get a message
saying that the account is not fully configured. This is Outlook 2003. Where
do I need to go or what do I need to change to resolve this?

Russ Valentine said:
Posted here countless times. You cannot use Windows Easy Transfer with
Outlook. Your profile is corrupt. You must create a new Outlook profile and
use the supported method for migrating your data file: Open the file in your
new profile and designate it as your default.
--
Russ Valentine
[MVP-Outlook]
Ross_R said:
I installed Office 2003 on my new Vista machine and used teh transfer
utility
to preserve settings and data. When I select Contacts, all of my contacts
appear. When I try to select TO, CC or BCC the contacts window comes up
blank.

I tried going to properties for the contacts folder to set it as an
address
book, but that is not permitted (greyed out).

When I go to tools --> email accounts --> view or change existing
directories or address books, Outlook Address Book appears as type MAPI.
If I
select change, I am shown a window indicating that I have no address
books.

How can I get my Contacts from the outlook.pst file to appear as an
address
book?
Click to expand...
Click to expand...
 
Russ - never mind. I figured it out. Thank you for pointing me in the right
direction.

Ross

Russ Valentine said:
Posted here countless times. You cannot use Windows Easy Transfer with
Outlook. Your profile is corrupt. You must create a new Outlook profile and
use the supported method for migrating your data file: Open the file in your
new profile and designate it as your default.
--
Russ Valentine
[MVP-Outlook]
Ross_R said:
I installed Office 2003 on my new Vista machine and used teh transfer
utility
to preserve settings and data. When I select Contacts, all of my contacts
appear. When I try to select TO, CC or BCC the contacts window comes up
blank.

I tried going to properties for the contacts folder to set it as an
address
book, but that is not permitted (greyed out).

When I go to tools --> email accounts --> view or change existing
directories or address books, Outlook Address Book appears as type MAPI.
If I
select change, I am shown a window indicating that I have no address
books.

How can I get my Contacts from the outlook.pst file to appear as an
address
book?
Click to expand...
Click to expand...
 
That simply means you haven't finished configuring your Outlook profile.
Uninstalling and reinstalling Outlook does nothing to help. Just make sure
you have fully configured your mail accounts, opened your previous data file
correctly and designated it as your default, restarted Outlook, and
configured your Outlook Address Book Service.
--
Russ Valentine
[MVP-Outlook]
Ross_R said:
Russ - I uninstalled and re-installed Outlook and manyally copied my
outlook.pst file over. I can see the contacts in the contacts view but
still
cannot see any address book entries, not can I add one as I get a message
saying that the account is not fully configured. This is Outlook 2003.
Where
do I need to go or what do I need to change to resolve this?

Russ Valentine said:
Posted here countless times. You cannot use Windows Easy Transfer with
Outlook. Your profile is corrupt. You must create a new Outlook profile
and
use the supported method for migrating your data file: Open the file in
your
new profile and designate it as your default.
--
Russ Valentine
[MVP-Outlook]
Ross_R said:
I installed Office 2003 on my new Vista machine and used teh transfer
utility
to preserve settings and data. When I select Contacts, all of my
contacts
appear. When I try to select TO, CC or BCC the contacts window comes up
blank.

I tried going to properties for the contacts folder to set it as an
address
book, but that is not permitted (greyed out).

When I go to tools --> email accounts --> view or change existing
directories or address books, Outlook Address Book appears as type
MAPI.
If I
select change, I am shown a window indicating that I have no address
books.

How can I get my Contacts from the outlook.pst file to appear as an
address
book?
Click to expand...
Click to expand...
Click to expand...
 
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