Hello Yuval,
By any chance do you have the setup logs from the failed upgrade?
If so can you send them to me?
Remove the "online" from the address.
Thanks,
Darrell Gorter[MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights
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|>Thread-Topic: Unable to upgarde XP SP2 to Vista Ultimate (Solution!)
|>thread-index: Acc5n2fMXKDb2EbdTM2wnR5gLLOC6w==
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|>From: =?Utf-8?B?WXV2YWwgUmFrYXZ5?= <
[email protected]>
|>References: <
[email protected]>
|>Subject: RE: Unable to upgarde XP SP2 to Vista Ultimate (Solution!)
|>Date: Tue, 16 Jan 2007 10:52:00 -0800
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|>Hi!
|>
|> Finally, this email is written using Windows Vista...
|>
|>For your information the problem was not the mobile device (ActiveSync).
I
|>have uninstalled ActiveSync and it did not help. So I have decided to
engage
|>"full scale war" against the problem. I found out that the problem was
some
|>module of IIS. I removed IIS and Vista got installed. I got to this by
|>carefully analyzing the setupact.log file.
|>
|>I had a slew of other problems, and now everything seems to work, except
|>that the computer is completely silent (SoundMAX driver does not work).
Also
|>there is a bug in the HP OfficeJet D145 driver: It does not print
landscape
|>(it does print portrait).
|>
|> I think that Microsoft are about to get tosed, not for the fact that
some
|>systems will not upgrade smoothly, but for the total lack of information
|>about the failure when something gets wrong.
|>
|> I participated in a presentation given by one of Vista user experience
|>designers, and he talked quite a lot about how error messages should
guide
|>the user to a solution rather than depressing him. I must say that I was
|>quite depressed over the last week trying to install Vista.
|>
|> I am quite technical, so I was able to find and dig through the log
files.
|>But for many people that will probably run into things like this, and are
not
|>very technical and paied some good money, this will be a very bad
experience.
|>
|> I belive that Microsoft should put post morten log analysis a tool (or
Web
|>site) that will analyze the logs and give some more information. It is
better
|>than never.
|>
|>
|>"Yuval Rakavy" wrote:
|>
|>> Hi!
|>>
|>> I ran the upgrade. It ran for few hours, and then after booting into
Vista
|>> and getting to the "Completing upgrade" state, I get an error message
in the
|>> spirit of: "Windows is unable to configure some compnent" and the whole
thing
|>> rolls back to good old XP.
|>>
|>> It is amazing that after talking so much about user experience and how
|>> error messages should guide to a solution rather than to depress the
user, I
|>> got such an error message that really left me completly clueless
regarding
|>> the cause of the failure :-(
|>>
|>> I spend couple of hours digging into the various installation log
files,
|>> and still could not figure out what the hell is wrong.
|>>
|>> Do you have any idea how to find out what I should fix for the upgrade
to
|>> work?
|>>
|>> The machine is Dell Precision 450. No spyware or anti-virus
|>>
|>> Best regards,
|>> Yuval
|>>
|>
