unable to uninstall symantec antivirus

  • Thread starter Thread starter Can
  • Start date Start date
C

Can

I use XP. I can't uninstall symantec antivirus neither by using
control panel -- remove program nor otherway. What can I do ?
 
Go to the Symantec web site www.symantec.com and choose the Support option,
select the version of software for their troubleshooter or try their
Knowledgebase. Type in a question like "can't uninstall antivirus" and
start reading.

If you have NAV ver 6 (or Norton SystemWorks 2003) you may be in for a long,
manual uninstall if the two removal tools they have won't work, SYMEVNT and
RNAV (I think the spelling is only close on both of those).

Bob S.
 
Which version?
Try to remove in safe mode.If you still face problem then you may visit
the Symantec site for further assistance.

regards,
S.Sengupta[MS-MVP]
 
Don't want to repeat myself here so have a look at my post -

http://www.howtofixcomputers.com/bb/ftopic128440.htm

Just briefly
I had to repair by replacing, un-installing NIS2005 that include
reformats on more than one occasion...

I could un-install quite easily by using Symantecs CD ROM or by ad
remove programmes, after which I went to my documents, click tool
and open folder options, click view and click show hidden files, the
I did a scan for Symantec & Norton and delete all files, but yo
must stop the programme from running first

Another corrupt download came and I could not un-install it AT ALL
this time and had to use SymNRT removal tool which is available o
their site

So to save all the hassle try SymNRT, I re-formatted the HDD an
ditched Symantec, for the time being I use AVG7.1 free version,
may get the Pro+ firewall version later after I have had a good loo
around

Dav

Dav
 
Don't want to repeat myself here so have a look at my post -

http://www.howtofixcomputers.com/bb/ftopic128440.htm

Just briefly
I had to repair by replacing, un-installing NIS2005 that include
reformats on more than one occasion...

I could un-install quite easily by using Symantecs CD ROM or by ad
remove programmes, after which I went to my documents, click tool
and open folder options, click view and click show hidden files, the
I did a scan for Symantec & Norton and delete all files, but yo
must stop the programme from running first

Another corrupt download came and I could not un-install it AT ALL
this time and had to use SymNRT removal tool which is available o
their site

So to save all the hassle try SymNRT, I re-formatted the HDD an
ditched Symantec, for the time being I use AVG7.1 free version,
may get the Pro+ firewall version later after I have had a good loo
around

Dav
 
Removing it requires manual work, regardless of which Symantec
tool you download. I've tested them and found that the results are
not very good.
Basically, you have to do the following: (Assumes all Symantec &
Norton Products are being removed - if any remain, don't use this)
1.) Remove primary application, reboot
2.) Remove Symantec WMI
3.) Remove Live Update
4.) Remove LiveReg
5.) Full System search for keyword "Symantec"
a.) Remove Common Folders & Profile folders
6.) Remove Non-Plug & Play Services/Drivers
7.) Registry Keys/Class Identifiers ( Dangerous, even in expert hands)
 
Back
Top