Unable to uninstall program

[Amber]

I had subscribed The Weather Channel's "Desktop" program,
but on start up, it takes forever for the system to start
up and the culprit is this program, and it runs in the
background, and I really don't use it.

I have tried to uninstall the program, but I keep getting
an error message.

"WISE UNINSTALL"

"Could not open INSTALL.LOG file"

Can anyone advise me on how to uninstall this program?

Thanks
Amber

 

[Tom Swift]

Try installing the program again. That should restore the install.log file.

Tom Swift

 

[Amber]

Tom ... thanks for your reply. I appreciate your help
with this.
I did try to reinstall the program, and then tried to
uninstall, and I get the same message again.
I'm not sure what to do.
This particular program eats up a lot of time on
reboots ... takes forever for other programs to load.
Any further ideas will be greatly appreciated.
Thanks Tom
Amber

 

[Tom Swift]

The only other thing you can do is to contact the tech support team of the
company that wrote the program and ask for their advice. If they can't or
won't help you then you'll have to root around your computer and try to pick
out the bits and pieces of the software. Good luck if it comes to that -
you'll probably need it.

Tom Swift