Unable to uninstall Exchange Instant Messaging Service

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Guest

I am attempting to migrate to Exchange 2003 Enterprise Edition. Currently I have Exchange 2000 Standard Edition. One of the steps in the upgrade process is to remove the Exchange Instant Messaging Service. When I attempt to remove it, I get the following error:

Setup encountered an error while checking prerequisites for the component "Microsoft Exchange Instant Messaging Service":
0X80072030 (8240): There is no such object on the server.

I know I have it installed because we are currently using it. Please advise.

One other question that might help me bypass this all together:
I am actually not upgrading the Exchange 2000 box. I have created a new Windows Server 2003 box that I will be putting Exchange 2003 on. Then I'll move all the mailboxes to the new server and retire the old Exchange 2000 box. Do I even need to worry about removing the IM service?

Thank you in advance for all of your help.

jason
 
Hi Jason,
please read these postings
http://forums.msexchange.org/ultimatebb.cgi?ubb=get_topic;f=14;t=000788
maybe it helps

--
Gestern gings noch, ICH habe nichts gemacht! ;-)
(e-mail address removed)
[email protected] said:
I am attempting to migrate to Exchange 2003 Enterprise Edition. Currently
Click to expand...
I have Exchange 2000 Standard Edition. One of the steps in the upgrade
process is to remove the Exchange Instant Messaging Service. When I attempt
to remove it, I get the following error:
Setup encountered an error while checking prerequisites for the component
Click to expand...
"Microsoft Exchange Instant Messaging Service":
0X80072030 (8240): There is no such object on the server.

I know I have it installed because we are currently using it. Please advise.

One other question that might help me bypass this all together:
I am actually not upgrading the Exchange 2000 box. I have created a new
Click to expand...
Windows Server 2003 box that I will be putting Exchange 2003 on. Then I'll
move all the mailboxes to the new server and retire the old Exchange 2000
box. Do I even need to worry about removing the IM service?
 
Thank you Andrea, you've pointed me back to my own post over on msexchange.org. I think I like their newsgroups better. I get a faster response time even though I'm a TechNet subscriber.

I would consider this topic closed.
 
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