Unable to Turn off computer except by pressing power button.

  • Thread starter Thread starter meadow
  • Start date Start date
M

meadow

When I click Start, Turn off computer, Turn off, I view
that Windows is shutting down.
However, I then view a plain blue screen. There are no
error messages or any printing on the screen.
To turn off my computer, I have to press the power button.
Thank you for your help,
meadow
 
I can't help you but you are not alone! My system hangs
up when I try to restart!! the turn off and stand by work
ok though
 
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