Unable to synchronize

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Outlook 2003 generates the follwing message as ActiveSync attempts to
synchronize my Pocket PC running Windows CE 4.2. with my Outlook 2003 account
on this machine.

"Synchronization cannot be started becuse you are not able to log on to the
network and access information. Restart your desktop computer and synchronize
again. If the problem persists, contact your network administrator."

I am running Win XP-Pro w/SP2 and all updates plus ActiveSync 4.2 (Build
4876) and 'restarting' has no effect.

The following programs are loaded and running:

wcesmgr.exe
wcescomm.exe
rapimgr.exe

The Pocket PC shows that user authentication was accepted, but
synchronization stops with the above message. The deivce uses a USB
connection.

There are no 3rd party firewalls installed and Windows XP Pro Firewall set
to allow exceptions and lists:

ActiveSync Application
ActiveSync Connection Manager
ActiveSync RAPI Manager
ActiveSync Service

I am running McAfee VirusSCan, but not their firewall software. The system
has been running perfectly up to today and the only changes are possible
updates to VirusScanning, but don't see how that would impact ActiveSync or
Office 2003.

Any thoughts or suggestions would be appreciated.

Ed
 
Thanks to other posts by several individuals at this site: THIS PROBLEM IS
FIXED.

I used the Outlook 2003 "Detect and Repair" feature and it cleared the error
-- solid synchronization with my Pocket PC once again! Thanks folks for all
those who take the time to help others at this site.

Ed
 
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